Contact Global CU Support
Company Name: Global Federal Credit Union
About: Global CU
The freedom to handle your finances at home or on the go. Featuring
digital tools that allow you to connect all your financial accounts into a
one-stop shop for easy management.
Global CU Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Global Federal Credit Union
Verified email
Contact e-Mail: [email protected]
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Developer: Global Federal Credit Union
E-Mail: [email protected]
Website: 🌍 Visit Global CU Website
Can I trust Global CU app?
Protect your data and wallet. We investigate the developer's website (Globalcu.org), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Low quality ui and features
by Panda936
Terrible app and bank. You can’t pay your credit card through the app and instead have to schedule appointments or make a phone call to make the payment. The user interface is very limited and you can’t do simple things such as changing your pin. You can’t transfer money from the global credit union account into other banks. You can only transfer money into the account from other banks. The call line is always busy and takes an hour or so just to resolve simple issues that the app should allow you to do like getting all of your account information, changing your pin and even making payments. It’s always a hassle to get money into the account or out of it and an even bigger hassle to resolve issues.
Should have kept the old Global.
by Robby_17
This app has less and is more difficult to navigate through. Can no longer do transfers to banks not in the global family through app, can’t instantly transfer to pay a credit card that’s even from global and both accounts are set up. Nothing but error messages when trying to pay anything or transfer anything. Don’t worry it shows your money disappear instantly just not making a payment or going to a different account, just a nice anxiety filled error message saying it failed and try again before your money disappears. Would give zero stars if I could for the fact that the previous app was way better. If this is any indication of how global will be now that it’s combined with Alaska my money will definitely be going elsewhere soon.
No Pending Transactions
by Anna Pence
As a young individual who thrives on mobile banking I was hopeful that this app would be a great as the previous AKUSA app. It’s cute and crips and looks user friendly. It is not truly user friend because we can’t see our pending transactions and when you go to transfer money to your credit card for payment you have to remember the amount due. The old app provided you with the amount when you went to transfer and I thrive off of my pending transactions are. I moved out of state long ago but kept my account with AKUSA because of the ease of features in the app. I will be switching to something that better meet my needs if this is not corrected timely.
Have a Problem with Global CU? Report Issue
Why should I report an Issue with Global CU?
- Pulling issues faced by users like you is a good way to draw attention of Global CU to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Global CU customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Global CU.
