Company Name: Chainbase Co.,Ltd.
About: [Technical feature]
Using advanced technologies such as GSLB, distributed server
cluster, distributed storage, high-speed memory transaction engine with multiple
machines, cold wallet, hot wallet with private key offline, etc., to provide our
clients with secure, stable and reliable virtual assets trading services with
multiple terminals such as web terminal and mobile terminal.
Listed below are our top recommendations on how to get in contact with Hotbit-Global. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Hotbit-Global. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
E-Mail: [email protected]
Website: 🌍 Visit Hotbit Website
Privacy Policy: https://www.hotbit.io/support?page=privacyPolicy
Developer: Hotbit Technology Limited
please delete the account registered in my name along with the digital currency
I lost my Iphone and along with it Google authenticator. i need the QR code to restart my account.
by Kpt Ahaeb
I purchased a small amount (under $100) of a popular crypto currency to test the sight. It looked clean and easy to use, so I decided to give it a try. Buying the coin wasn’t a problem. Sending my coins to an external wallet was where I had my problem. I sent two test withdraws of a small sum to two different wallets. Both transactions were locked and are still locked three weeks later. The rest of the amount are still sitting in there with my withdraw function disabled, so I can’t even take out if I tried. The support techs won’t give me a straight answer and just tell me to be patient until the functions are restored. I’m not counting on seeing my money. If you made it to the end of this review and you still think it’s a good idea to use this site, you better do yourself a favor and get out of crypto because there’re scams everywhere and you’re the type scammers thrive on. I wouldn’t be surprised if the same guys who ran BitConnect and made away with hundreds of millions or billions of dollars are the same ones running this site. They need a cease and desist letter and have their assets seized. Apple should take this app down immediately or put warning notifications on the app after someone selects the download button.
by ArmyRetGuy
Hotbit is just a garbage service. Fortunately I only stuck about 30 bucks in to test it out. They charge fees far beyond eth gas fees for transfers. They make coinbase look really cheap. The interface is not intuitive for newer users. They have such a high minimum transfer rate that I can’t event pull my $33 out. I’ve tried converting it every which way, and even withdrawing USD, which is broken. They have odd buying restrictions too. Say you want to use nUSD to purchase Saitama it only buys in 10 mil increments, so if you have enough for 13,978,453,623 (random example) it won’t work, which forces zeros, which means they’ll widdle down your funds that just get lost in the aether in small amounts, essentially stealing your money a dollar or two at a time. I’m convinced that hotbit is a scam, and I’d just like to take my little $33 back. Thank god I tested it before I moved anything major from my wallet!!
by Micktrdr
I cannot stress this enough, this organization steals from its customers. In 2021, they changed the deposit address for KDA accounts without actively informing customers. Their excuse is that they posted it on their message board. So if you don’t go there everyday, you’d never see it. This resulted in the loss of hundreds of dollars. In 2022, I had multiple daily deposits missing, totally almost $500. I’ve been on their customer service team for weeks now and they still have not rectified the loss which is clearly on their end. Like other user reviews, I’m almost positive they will simply keep my mined KDA coins for themselves. Needless to say, I’m closing my account. This is a scam.
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