Dezor Status

Last Updated on 2023-02-02 by Dezor SA

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⚠️ Most reported problems ⚠️

Not working

63.3%

13.6%

Connection

12.3%

Crashes

6.5%

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Common Dezor Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Dezor network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Dezor App
1. On android, goto Settings » Dezor » click [Force Stop]

Clear Dezor App Cache and Data:
1. On android, goto Settings » Apps » Dezor » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Dezor.

On android, goto Settings » Apps or Manage Apps tab.
Click Dezor » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Dezor » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dezor

E-Mail: Estosoler8021@gmail.com

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Developer: Magana Avril DEV

May 25, 2025, 10:53 AM
a user from Cloppenburg, Germany reported problems with Dezor : Crashes
May 21, 2025, 02:03 PM
a user from Monheim am Rhein, Germany reported problems with Dezor : Crashes
May 16, 2025, 11:02 PM
a user from Bamako, Mali reported problems with Dezor : Account
May 10, 2025, 10:12 AM
a user from Offenburg, Germany reported problems with Dezor : Not working
May 07, 2025, 05:47 PM
a user from Reutlingen, Germany reported problems with Dezor : Connection
May 06, 2025, 07:26 PM
a user from Troyes, France reported problems with Dezor : Not working
May 06, 2025, 07:13 PM
a user from Bonn, Germany reported problems with Dezor : Not working
May 05, 2025, 03:46 PM
a user from Kiel, Germany reported problems with Dezor : Not working
May 04, 2025, 01:55 PM
a user from Amsterdam, Netherlands reported problems with Dezor : Not working
Apr 29, 2025, 03:47 PM
a user from Lamorlaye, France reported problems with Dezor : Not working
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