Gulf Pay Reviews

Downloaded because the Gulf gas station I use recently stopped allowing me to enter my phone number at the pump to get the discount. I guess they just decided to make things more convenient for me by making things more inconvenient for me. Anyway, I had hoped for at least a simple and straightforward interface that quickly let me interact with the pump as I normally do. Unfortunately, that is not the case. For a major gas company, this is an embarrassing app with no polish that provides no actual function other than forwarding me to an equally unpolished web interface. It requires me to enter my phone number, then sends me a text message that I have to open up which then brings me to a website in safari where I have to allow location services to detect the Gulf Station that I am at and then select the pump number that I am going to use. All this before I’ve even paid and my head is buried in my phone the entire time; not very safe in a gas station. This does not save me time at the pump and is an embarrassing implementation that should be completely overhauled. Gulf clearly doesn’t care about GulfPay, so I don’t care about their gas. I’ll use the BP that’s right down the road instead; much easier to save myself 5 cents.

I used GulfPay at the pump. Transaction said it failed. Went to go pay with my physical card. There was no money left on my physical card because GulfPay held the money and is still holding my money. Now I’m out $75 with no gas, no food, and no way to make money.

I was supped to get .20 cents off on my first 3 fill ups didn’t even get the .5 everyday discount. You can’t pay at the pump never works in GulfPay . Also if you bring phone in no one knows how to scan the barcode to pay .. you guys have a lot of things to fix no way to contact support email says invalid that is provided in app. People download this to save money not have issues with every part of GulfPay cause I’ve tired all the features of GulfPay and none of them work not one .

This isn’t an app, it’s just sends you to the web via a text link. This is too complicated just to hope that all goes well at the pump with discounts and billing. No thank you.

Can’t even signup, send me an sms says it contains link to my account, while it only contains a link to terms & conditions.

Gulf really shouldn’t put out alpha software to public, test it first, please!

Everytime I go to the station and use GulfPay , payment keeps failing no matter what card I use or even Apple Pay. Has been plain useless and I’m denied the 5c discount. Emailed gulf support and haven’t gotten any response at all.

At the beginning GulfPay worked ok. The last few month GulfPay has not been working and display error message. There seems to be no contact information to fix the problem.

App has the same if not less functionality than its predecessor. Also the key feature of seeing the prices at each station is gone. Way a stupid way to lose customers.

Whenever I’m at home or at pump there’s almost always a problem with GulfPay. Either no connection to internet, or just plain doesn’t load. I usually go to nearest station to my home, and if there’s a problem, a majority of the time the help doesn’t either understand English, at times have no knowledge of GulfPay even existing, or have no way of helping me. I’ve called headquarters in Massachusetts and they’ve been wonderful in helping me after the problem. But I shouldn’t have to do this! Gulf you’ve lost me as a customer at times, and that’s just poor planning on your part!! You need to improve your App like BP does!

It worked for me once and every other time it says error please try a different payment method… so I tried all of my cards and I tried cash and still no discount was applied to my purchase. There is no one to contact about this. Please help!!!!

In terms of operation, app works without problems. However, I'm going to be deleting it, since there's no way to apply discounts, and that defeats the entire purpose of getting it.

I wish there were more gas stations that offered the discount with GulfPay that Gulf gas station offers!

So far everything seems to be working fine

The screen keeps asking me for the above information when I try to pump the gas, can you provide me with the code/number for my next fill up?

Taunton store never has paper receipts in pump. They always make us go into store.

App is easy to use. Nice intro offer and I like the $0.03 off everyday.

Gulf Pay is so easy to use and Royer’s Gulf in Carlisle, PA is a WONDERFUL business. The owner will help you with the pumps if necessary and even pump it for you if you want! 💕

Gas prices are sky high again and glad I had Gulf Pay to ease the pain at the pump

I’m loving GulfPay every time I use it

Don’t understand all the one star reviews, GulfPay works as well as the old one for me.