GasBuddy: Find & Pay for Gas Reviews

by Roc2cho

I have been using GasBuddy for years and it has gone downhill. The ads have increased over the last year or two and slow down the results and get in the way from being able to read the results - it’s now a royal pain! And even worse last week there was a change wherein the find gas results have no direct correlation to your exact location when selecting “current location”. The results are in the same town but not the stations closest to you. If you select the map view in lieu of the list, the dot for your location is correct so my phone is not giving bad information. Current location had been working well for years and now it does not. It also appears that the designers have changed the results so some stations don’t show up when you use “current location”. It makes me think that they may be receiving money from certain brands to make them show up in searches and are not showing others. If you use map view and zoom in far enough the missing stations usually show up but you have to work for it. I would say the best thing this app could do is to revert back to an older version that works better!

by DumpsterFireCompany

Simply stated, this company is a scam. I made my first online purchase at Walmart, after clicking on the “deal” link that’s in GasBuddy . Presumably, the idea is that as long as you use the link and complete your purchase online, they will give you 4% “gas back” on your purchase that can be redeemed at the pump. I spent over $500 on tires, and submitted my proof as requested (email confirmation for purchase being the same as on file with gas buddy acct, order number, etc).

Took 3 days for a response and it was quick and rude when I received it. “Thanks for the email” followed by telling me pickup orders aren’t eligible for gas back, as well as saying I should check the fine print (which I carefully read the disclosures before I completed my purchases and nowhere does it say your choice of delivery or pickup affects anything). I work in banking so disclosures are everything to me because I see people all the time have their expectations not met because they never read the disclosures they agreed to.

If I had paid for the premium membership, I’d be even more annoyed because it was something I paid for to be treated as such, like we are bothering them for asking to hold up their end of what they are promising. But since it is free, I will be simply removing my bank account from the gas buddy card and going back to using my fuel rewards card at Shell stations like I used to. Not worth the hassle. At all.

by Xmichi

I’m still frustrated with how hard it is to enter the price/prices for gas. Gas Buddy knows we are entering these prices while driving or sitting at a red light trying to enter them quickly, it should be so much easier to do. Not only that, but there’s ads. Even on top of the list of closest gas stations. So if you want to quickly tap on the closet top gas station, you may tap on the one which is advertised and 15 miles away. Remember, we are all doing GasBuddy a service really. Everyone is entering gas prices for free for them, and as a thank you and complication, they throw ads in there. They also need to do something about those who cheat and just update prices without seeing them. In my small town I’m one of the only one who actually updates prices. Even when the prices change, people are still updating the wrong price. There needs to be a closer distance limit. Or you should get more points when entering the price while you are very close to the station compared to being let’s say more than a quarter of a mile away. But seriously, get rid of the advertised gas station on top of the nearest list.

by Haralamb0s

GasBuddy itself is designed very well. The user interface is attractive, it’s very easy to use, and it gives you filters to select what kind of gas you want and the map works seemlessly. Honestly GasBuddy would be above and beyond 5 stars if there was any accountability or way to report abusers of GasBuddy . For weeks now two people in my area have been consistently reporting the wrong diesel prices by 40-50 cents at a number of stations. One of them doesn’t even sell diesel and people are reporting diesel prices. There’s no way to report them, there’s no way to contact customer service listed anywhere in GasBuddy , and it just makes the whole entire app useless if you can’t trust people. GasBuddy was designed for people to help each other find gas prices by crowdsourcing the information and basically using an honors system in the hopes someone else would come behind and also verify the same price. If people are being dishonest or just ignorant and misreporting the price for the corresponding fuel type, then there either needs to be a way to flag it, or flag them for not knowing how to use GasBuddy properly. Either way, GasBuddy is great but the fact that GasBuddy doesn’t hold anyone accountable for false reporting makes it useless if people aren’t using it correctly.

by Cluedo Man

Let’s be clear, First it will not report the correct fuel prices as they get defaulted back to lower prices and others who are more preferential get their prices reported. Second always needing you exact location turned on all the time is suspicious. Thirdly the gas buddy car needs youDrivers license number and a personal checking account number all for a discount card!?! Those two things are very sensitive information and this company is supposedly based in Massachusetts and has another website that treats the main gas buddy website is like it doesn’t exist or as second thought so this is a big red flag right there. Don’t give them your ID number along with a checking account number unless you really want an identity theft crisis especially coming from a business from the East Coast. And forth the so-called points system that allows you to win $100 fuel card if go around reporting fuel prices….. well that’s a good carrot to entice people to use your service. The main rule and warning for using GasBuddy is don’t give them full access to your device and do not give them any form of identification especially an ID number and a bank account number. Second there are people who are going around reporting false gas prices that are .35 below the real costs.

by Dubie2us

Signed up for this and got my card in the mail. When I went to activate my card GasBuddy would send me an email link to click on. Each time I did (cause I tried multiple times) the link sent me back to GasBuddy Store to download GasBuddy I already had installed. Frustrated by this, I called the customer service line.... it’s 100% automated. Meaning, you only get to talk to someone if you leave a message and wait around till they decide to call you back. There’s a number in GasBuddy and a different number on the card... guess what? Leads you to the same automated system where you can’t reach a real person. So good luck getting any help there. I also sent an email, to which, I never received a reply. Brand new card and I already want to throw it in the trash. Companies like this really need to take more stock in their customer service because what I encountered is a joke. I’m sure if I could actually use the service as it’s intended it would be great but sadly whoever structured this company clearly has no real consideration for its customers and the lack there of with offering actual customer service. Thoroughly dissatisfied. I hope more people read this review and proceed with caution before signing up to this service.

by DaisyBlaze

So I got the this app card and wanted to start using it for savings as soon as I got it. I was very very hesitant to even sign up as I was skeptical as to whether or not it would work. So I get my card in the mail and immediately went to open GasBuddy and activate only to find out my account was not verified. I’ve used several apps that wanted to link to my account and the moment they were linked I was verified so I was super sketched out when this wasn’t the case and was told to wait 4 business days to verify and activate. I waited over a month and kept getting the same response from support until finally Cailin a manager with gas body reached out and said the account had become “frozen” and that she unfroze it and once a charge of .01 would appear and I’d be able to activate.

WRONG!! So I go and wait the 2 business days for the charge to appear and process and still there is no sign that it was verified on GasBuddy and I’m still unable to activate. I immediately wrote to support about my new frustrations with my needs still not being met! I’m waiting on a response but now I’m even more doubtful that this service will work at all! I’ve never been so annoyed to actually ask for my penny back ! Like really!

by ChiTownMo

this app has to be one of the most frustrating companies I’ve done business with. Easily 50% of the time that I fill up my car, I get a discount for less than I’m supposed to. I check and double check the math to make certain that I did the math correctly and used the correct figures and and it’s wrong all the time. The receipts fail to give you the exact amount of the cost/gallon you were charged for each transaction. It will tell you how much you saved but not how much you were charged/gallon. Also, you cannot see how many gallons are left for the month of the 40 gallons/month you get a month at the $0.20/gallon discount, so sometimes you do not get the discount amount you were expecting because you allegedly already used all of your 40 gallons at $0.20 off/month. this app says on its Customer Service outgoing message that your monthly 40 gallon balance is clearly shown on the receipts, however I have checked both the paper receipt from the gas station, as well as the receipt emailed to me from this app itself, and neither receipt shows the balance. I checked all over GasBuddy too. GasBuddy does not show you your monthly 40 gallon @ $0.20 off/gallon balance anywhere. I suppose you just have to guess how many gallons you used each month so far to even predict if you will get a $0.20 discount or not. this app is a constant frustration in these (avoidable) respects.

by RaptorzI

I have sent in several feedback responses indicating that there is a problem in GasBuddy with editing the price per gallon when at a station while entering a Fuel Log. When I first downloaded GasBuddy , everything worked fine. If I got an instant discount at the pump, say $.20 off per gallon, GasBuddy let me edit the price to reflect what I ACTUALLY paid for gasoline, not the current reported price.

Now, it will NOT let me change this, no matter how many times I try. This problem gas persisted for quite some time now and the only response I’ve received is that my phone is running an older operating system, which is BS. The current iOS is 13.6.1, which has been on my phone since the version was first available. How many times does a person have to comment/complain about a problem with GasBuddy before it gets fixed?? Its to the point where I don't even want to use this app anymore to help keep track of and calculate the miles per gallon. After I post this tonight, I’m signing out. If you can’t address an issue in a timely fashion, then whats the point in using GasBuddy ? Maybe I’ll check back in a year or so and see if you’ve fixed the issue.

by HansenBoards

Followed the initial instructions. Verified the small deposits in my bank. Card arrived. Tried to activate card. Error. Sent request for support. Solution: enter banking info again and wait “x” days for deposits to then verify. Meantime: I have a card in my possession. All I wanted to do was make use of saving money at the pump. At this rate I may as well not bother at all. Total time wasted on GasBuddy: 3 weeks. Also there is NEVER anyone “free” to take your call should you have a question ( like mine ) about setting up, or anything else for that matter. As loyalty bonus and payment cards go this one is pretty shoddy.

Update: even premium membership month to month doesn’t get anything by way of rapid or transparent support. You can call the number all you want and still get an automated message to leave your name and email?? And someone will return your call... if you actually need to use what you pay for you’re pretty much SOL. The “offers” are for online only purchases. So if you use your VISA card anywhere, for example , it has to be online to get the added bonuses. They have been rolling out forever some winsome ideas that on paper look great but have yet to manifest - parking , car detailing , oil changes - how about you get customer service right first and then work from there ?

by Javier Rover

I gave you 2 stars because when I can get it to work it works but just okay. I’m using a iPhone 10 with the maximum amount of memory available and about 80% of the time I cannot get GasBuddy to open. That’s very frustrating as my wife drives most of the time and we both love getting prices sometimes we used to pull into stations and get the info just for fun. At first I thought it was just my phone but not so as virtually all my other apps open fine. Also when I shutdown everything and reboot my phone still it doesn’t work. Please fix this as I’ve been a user from like the very earliest days of your app and it’s a concept I fully believe in. Just yesterday I got gas a full $.30 cents a gallon cheaper than in my neighborhood and not at a discount station. At the station people were blowing their horn for me to move it took so long for GasBuddy to come up. I was persistent and parked and waited until I could get GasBuddy to work. I’ve got over 4 million points from posting prices help me out here. Anyway, when GasBuddy does open I still love it but it hangs up and doesn’t immediately post my changes even when it doesn’t hang up. I now write down prices and update from home. Fix your app guys there are customers missing out here.

by Cheflady00

GasBuddy and what is does is great. My issue comes when the Gas Buddy credit card comes in to play. We got the credit card, and it links to the bank acct of your choice. Easy enough. I used it for the first time and all went well- or so I thought. About 5 days later I received a notice from gas buddy that they were unable to process charge due to insufficient funds. I was confused because there was money in acct when I got gas and money was there now. Apparently, when they finally decided to process the charge, our acct had dropped to about $5 less that what I owed on gas but money had been deposited within the same 24 hours that gas buddy tried to obtain funds owed. (What are the chances?) My mistake was that I assumed the gas buddy debit card would work like any other card and withdraw funds within 24(-48hrs) max. They wait almost 5 days and for us ,that isn’t doable. I gave them another chance. Watched acct closely this time. I received yet another email stating insufficient funds and this just wasn’t so. I had to call and talk with someone who helped me out but it was a hassle and shouldn’t have been this hard.
For us, the credit card offered to receive additional discounts just wasn’t worth it. And actually ended up costing us more. Just be warned, if you use this card- there will be a significant delay from when you use card and when it is withdrawn from your bank acct.

by Ex Word Star

I used to use this app ALL THE TIME, but now I only occasionally use GasBuddy to search for the best price. The card doesn’t have a chip, so no longer works at most pumps. I tried to use it inside once, so I could get the special extra-cents-off “deal,” but it wouldn’t work inside the store, either. This coupled with the difficulty finding a way to contact this app, and the need to get a new card each year that doesn’t automatically come to you and you don’t get a reminder email or a link to click on to renew, I rarely use it anymore. The whole Gas Back thing doesn’t really work for me because it requires me to SPEND money that I otherwise would probably not have spent. My time is a commodity and there’s precious little of it, and I really don’t have the time to go through the this app gas back “deals” before I shop for something I need. Most of my needs are pretty basic anyway, and the “deals” are for things I don’t need or wouldn’t use, PLUS I don’t shop online much. So, I’m very disappointed because this app used to save me money, and now it really doesn’t do anything but direct me to a station that is a cent or two lower per gallon of gas.

by Drob518

The fundamentals of GasBuddy work, but the UI is a bit confusing. For instance, access to favorite stations is not intuitive and should be more prominent (should be one of the primary navigation buttons at the bottom). I live near a river and the distanced-based metrics are nearly useless. Sure, the station with the cheapest gas is 2 miles away, as the crow flies. But it’s 25 miles away in terms of driving distance because I have to go across a bridge to cross the river and the bridge is several miles away in the opposite direction. The ideal would be to interface with a mapping app (eg. Apple Maps, Google Maps, Waze, etc.) to figure out “closeness” based on driving distance and time. Without that sort of capability, favorites are critical. Then, I can use favorites to override GasBuddy ’s naive, as-the-crow-flies distance algorithm. The watch app would be very useful as a quick way to see this info, but it unfortunately only shows stations by the naive distance algorithm and has no ability to view favorites. Fix these problems and it would be 4 or 5 stars.

by 1H1B2G1C1D

The concept of GasBuddy I love as it lets consumers aware of the best gas prices in the area. Your prediction option ALWAYS suggest that we hold off in buying as gas prices will go down tomorrow. A senseless option as it's not accurate. Since last update GasBuddy is difficult to open before closing completely. Once open have experience many "Something went wrong" and does accurately tally entered posts or allow you to enter posts due to GasBuddy flaw. Turning into a nuisance to use GasBuddy . App has difficulty in finding gas stations that I am at. Some gas stations are no longer listed yet still operating. Mind boggling

My assessment of flaws needing attention continue. I love the concept of GasBuddy but since the start of using GasBuddy to today the system is boggled down and oh so slow. Stations will have been passed by to report price updates as GasBuddy is still concentrating on updating one station you already drove by...GasBuddy will send message “something went wrong” or cut out and prematurely close. Really frustrating to the point I don’t use GasBuddy as frequently as I did in the earlier years.

by KY-doc

Wonderful crowd sourced program. However, many major vehicle brands recommend using ONLY Top Tier certified fuels. We need a filter available to search only for these certified fuels. Each of these automakers recommends the use of Top Tier Detergent Gasoline in their owner's manuals. Top Tier Detergent Gasoline and Top Tier Diesel Fuel are performance specifications and trademarks designed and supported by several major automakers. BMW, General Motors, Fiat Chrysler Automobiles, Ford, Honda, Toyota, Volkswagen, Mercedes-Benz, Navistar, and Audi support the gasoline standard, while General Motors, Volkswagen, Detroit Diesel, and Navistar support the diesel standard (as of 2018).Top Tier fuels must maintain levels of detergent additives that result in a higher standard of engine cleanliness and performance as compared to the United States Environmental Protection Agency (EPA) requirement. In addition, Top Tier fuels may not contain metallic additives, which can harm the vehicle emission system and create pollutants. As of 2018, Top Tier Detergent Gasoline is available from 61 licensed retail brands and Top Tier Diesel Fuel is available from 5 licensed retail brands.

by 4DD317

I’ve been using this app for over a year now and I usually buy Shell gasoline locally. I love the way I can easily find the least expensive prices here in the city. I like looking at the Map of prices vs the list, myself. I’ve saved so much money with this app along with the Fuel Rewards card from Shell and the combination of the two have provided an even greater savings.
this app is equally as beneficial when traveling and also provides great versatility of individual setup within GasBuddy , as well. I love Google everything, but, Apple Maps seems more user friendly to me and I love that when finding directions to a station out of town, when bringing up directions, it goes directly to Apple Maps (because of the options I have chosen). I have never had any technical issues or crashes as I have with other apps either.
Thank you so much for saving me money and offering such a user friendly application!!! Keep up the great work, this app!!!

by Life4dabeach

I have had the this app app on my phones for many many years (with an iPhone 4) and it has worked great. In the beginning it was easy to use and throughout the years the developers kept adding new features to it. The Recall feature for your car, I don’t use. I think that it does not need to be there because I get those notifications from other sources. But this last update makes it EXTREMELY DIFFICULT to find the gas station near you. I have updated the price of a 7-Eleven that was listed at the top of the list, but that station was 5 miles away. GasBuddy is supposed to be quick and easy to update and see where the cheapest gas prices are near you. It is not supposed to try to sell you other gas stations that ain’t even close to your location. One more thing. With all of these new features, GasBuddy takes forever to open, load, and update the locations of the surrounding gas stations. I wish GasBuddy was simple and easier to use like it use to be.

by Kareve

I just want to write a quick note of thank you to the developers of GasBuddy. You were a real lifesaver this past week down here in South Florida during hurricane Irma. I was frozen in terror of whether not to get on the road with the stories of all the gas outages. I have a toddler and couldn't imagine driving around town looking for stations and waiting in long lines. Once I read about your app and website online, I downloaded it. Within five minutes I found a gas station that still had gas and not too long of a line. I was able to make my drive up Orlando a little less scared knowing that I had you guys on my side. As soon as I got to my evacuation point, I used GasBuddy again to find gas before the storm hit so I was immediately able to get back on the road afterwards to get home. I can't say thank you enough! During an incredibly anxious and scary time, you made things a little bit easier and that means the world to me.

by Sloppy Cheeseburger

This is one of the best apps that I use, I like to look at it before my wife and I go out for a day of shopping. This way I know where the best price for gas is in my area. Plus we use it when we are traveling as well. I wouldn't be with out GasBuddy. I can't say that I like the latest update, it makes it harder to navigate from 1 location to the next. I don't understand what was wrong with the old App. Why don't you listen to what users tell you? You have taken a great App and turned into something one has to wonder why you have it on your phone. I can't enter a Sams Club location that I have on my I pod but can't get it on my I phone. What the hell have you guys done??? I still don't like your new format, but I still use it.I have been trying to get the Walmart station located in Henrietta New York back on my list but you guys fail to do so. It's a good thing i have it saved under favorites because that's the only I can get the prices when i need it. Get with it and fix your app.

by Zildjiancat

I have to agree with so many users who have posted negative reviews lately: GasBuddy has devolved into one of the worst apps ever. Too many ads. Please put static ads up. Not the animated ones that hijack your phone, obscure pertinent gas data, and eat massive battery power. The vast majority of users need to locate stations on the fly. Not sit in some parking lot scrolling through endless stupidity (ads, login requests, etc.) searching for the spot that shows gas stations and prices. Too many games/challenges/ads/extraneous junk cluttering up GasBuddy , which cause it to run slowly or crash. And what’s the deal with eliminating Sam’s Club prices? Ridiculous. I had one near me marked as a favorite, yet this app has deemed it not worth including. Let users make that decision. Your job is to include ALL stations. Users choose which to visit. Very sad. This used to be one app I used constantly. Please consider users’ needs when “improving” your app. This one hasn’t been improved in several years. It’s cumbersome, tedious, and time-consuming — a chore just to find the best gas prices. ☹️

by Oneninesevensix

Followed the initial instructions. Verified the small deposits in my bank. Card arrived. Tried to activate card. Error. Sent request for support. Solution: enter banking info again and wait “x” days for deposits to then verify. Meantime: I have a card in my possession. All I wanted to do was make use of saving money at the pump. At this rate I may as well not bother at all. Total time wasted on GasBuddy: 3 weeks. Also there is NEVER anyone “free” to take your call should you have a question ( like mine ) about setting up, or anything else for that matter. As loyalty bonus and payment cards go this one is pretty shoddy.

Update: even premium membership month to month doesn’t get anything by way of rapid or transparent support. You can call the number all you want and still get an automated message to leave your name and email?? And someone will return your call... if you actually need to use what you pay for you’re pretty much SOL. The “offers” are for online only purchases. So if you use your VISA card anywhere, for example , it has to be online to get the added bonuses. They have been rolling out forever some winsome ideas that on paper look great but have yet to manifest - parking , car detailing , oil changes - how about you get customer service right first and then work from there ?

by Snuffy 1963

I really like GasBuddy for a long long time but lately you guys always update things changing GasBuddy now you’ve got things on here that has nothing to do with Gas Buddies GasBuddy is something to do with gas prices not my personal vehicle or car there is no need for all the updates that you guys do I’m constantly updating GasBuddy I like to report gas prices I really enjoy it but there is no reason for my personal vehicle to be on GasBuddy and all of the advertisements in between gas stations I just did an update this morning now I can’t Hardly find my points how to get on my points also leaderboard’s are for my area I have people on the leaderboard‘s that were in Chicago 500 miles from me that is not my area it’s not right or fair make GasBuddy fun once again to do as it used to be bring back the old Gas Buddies instead of adding all of this garbage to GasBuddy like your vehicle and other things there’s no need for it people want to check gas prices not their vehicle.
Thank, snuffy 1963

by Lakush13

I have been using Gas Buddy for quite some time now and have experienced no issues with it. On our recent drive out of the state of Florida and then back in after Irma passed, our search for gas would have been far more difficult had we not had the Gas Buddy app. Kudos to the Gas Buddy team for quickly updating GasBuddy to include information about stations out of gas and out of power. For those dinging GasBuddy for having incorrect information, you have to know that the gas price information is provided by GasBuddy users and it is helpful to look under the price to see when that price was submitted. The older the submission, the more the chance that the prices have changed. The prices are not a guarantee, but it is still far better than having no information at all. And saving money on gas over time using GasBuddy is the biggest benefit. Thank you Gas Buddy!!!

by Weathermom3223

It’s so easy to signup and use the this app debit card. I can’t believe I didn’t do it sooner. The payment comes straight out of my checking account just like my regular debit card. It’s safer to use because I have to enter a PIN. Since having me regular debit card skimmed at a gas station, I was looking for a safer way to pay without using my credit card. This is perfect!
I just wish this app would stop asking me to bump up to this app plus. There is virtually no savings when it’s $6.99 to bump up. You can only save $8.00 a month on gas. The other “benefits” aren’t nearly as good as AAA or most insurance companies already provide the majority of drivers. I shouldn’t have to decline this option 3-4 times a week. That’s annoying. I will do it, however, to get the extra $0.03 off every gallon and the security of not using my bank debit card at the pump.

by Myheroisme55555

I’ve always liked GasBuddy, but over the last year or so alone is all, I’ve learned to love it. It’s just gotten better and better every time I use GasBuddy it seems like. It’s really grown a lot since it first started way back then, and there’s just so many things you can do on GasBuddy now and they’ve turned it into an amazing APP all the way around. It’s almost addicting in a way, but not in a bad way at all. It gives you a good and also a very fun chance to win gas money and get points for entries to win free gas, or get gas % or gas $ back when you purchase anything from certain stores listed on GasBuddy . There’s a good amount of stores to pick from actually. So whenever you make a purchase at that store through that APP, you get gas money no matter what. They also send you a free card to use when you actually get money built up on that card, and you’ll be able to use it just like debit card or credit card and just swipe it at the gas station pump instead of your regular bank card that you may have. It’s pretty cool actually and it really helps if you actually try it out. 5 stars all of the way.

by HisMusicNMe

Love GasBuddy. It is not only helpful in knowing where the best prices are, but also what type of stations and of course their locations with directions — ALSO, Get The Gas Buddy Card. Not a credit card, just a card that links to your bank account and charges directly from there (like your debit card would). The only difference is, you also get a 5¢ per gallon discount when you use it too. Most gas companies have their own credit card that does the same thing, but this isn’t credit (that’s a good thing) and you can use it at most gas stations, not just that one company. You can see reports, as well, of how much gas you have purchased each month too. So helpful for budgeting.
I’ve used GasBuddy for years now, and have yet to come against any problems or cons to its use. Get it 👍