Spencer’s Nation Reviews

I don’t mind that things are transferring to SpencersNation What I do mind is that now I have to go within 45 days to redeem my free jewelry (per text message received today) whenever I had the physical punch card for over a year and wasn’t pressured to come back so fast. I like waiting a while because then new plugs (whatever other jewelry/shirts/etc) comes in and I have more of a variety. Now im going to have to come back sooner and probably only have the same options I already bought from today. Please fix :/

Punches can not be earned or used with online purchases, but expire within days. The text I got on August 4th says it expires in 45 days but the text I got yesterday (August 20th) says I have 10 days. Did 35 days pass in the span of 17 days? I can’t go shopping once a week if not more just to earn a free item.

The shop online and store locator options do absolutely nothing. The cards show how many punches you have but give zero indication on when they’re supposed to expire. How am I supposed to know when it expires if I lose two days per day?

So I saw that Spencer’s finally got a app and I was so excited then started to set up a account, everything was working then it wouldn’t let me make the account because the password I was using wouldn’t work (it met all of the requirements) so I tried a few other ones, none worked. I go on to “the clock app” where I saw that Spencer’s posted about having a app and saw that a lot of others had the same problem. :/

My phone number and password are correct but for some reason SpencersNation won’t let me sign in.

With SpencersNation you can keep track of rewards which is great. Hopefully we will get an app based store that takes Apple Pay in SpencersNation . I’m noticing a bug where the links in t the drop down menu don’t work when tapped if you go somewhere besides the home tab first.

The shop goes right to the website. Pointless to waste space on your phone with an app that just redirects the shop to your browser. I’m sure they eventually will update as a full functional app. I hope… But definitely just a waste of space.

SpencersNation is forcing me to except the new privacy policy but anytime you click that you have read and agreed it won’t register locking you on the screen. App does not function within downloading it. I’ve already had to exit SpencersNation and restart and I still haven’t been able to get in to look at my account. my points are going to expire now.

So happy to finally have a way to digitally track punches and get digital rewards!! I can’t wait to see the continued improvement of SpencersNation ! Love it!!

While I appreciate Spencer’s trying to make it easier on the consumer by making the punches online, SpencersNation is just otherwise totally useless. If you want something from Spencer’s, just go in person or through the website. You won’t find what you’re looking for here.

What is the point of SpencersNation? Like seriously… Every time I click shop online, it opens my OctaApp. Then when I got it on my other phone it just went to the website. What is the point in having SpencersNation if it just takes u to the internet. What a waste of time. Would have did 0 stars if I could

I can’t even make an account in SpencersNation which is supposedly the main feature, until I can make an account i just lost TONS of rewards and shirt and jewelry punches because both of my cards were taken when switching over to SpencersNation system. Disappointed.

The privacy and update page popped up so I pushed the check mark and read everything I was supposed to and it still wouldn’t let me join SpencersNation I would love to be able to actually get my account set up and shop

I finally don’t have to worry about losing my punchcards, app makes this very easy to track my punches

You can’t even shop on SpencersNation , it’s literally mostly a single screen with your profile, and then another screen with rewards, makes you go to the website to shop. Useless app and a waste of space.

I love SpencersNation and workers, I’m a loner and they are like my only friends I talk to, they respectful and so nice, my favorite store and love SpencersNation too :)🖤🖤

In the preview it’s showing that your free jewelry and Tees can expire but that’s never been a thing since I’ve been shopping there. Also SpencersNation needs a ton of work and I unfortunately don’t think it will be used as much as the punch cards

My password I set isn’t working and I have tried resetting it a million times in different places at different times but it always gives me an error message. SpencersNation is completely unusable.

SpencersNation does not work. Tried 5 times to make an account but the loading screen just keeps spinning & spinning. The store told me I can’t use my paper cards anymore for punches but SpencersNation doesn’t work so I guess I just won’t shop here 🤷🏻‍♀️. Fix SpencersNation .

I go to create an account. I get to the password section and when I put in a password that matches all of the criteria required, it still will not let me create the account because it says I don’t meet the criteria.

I can’t believe my punches expire now. I would keep my punch card for years at a time and spot by Spencer’s every once and while. Now I’m pressured to go back in :/ this is crazy. I don’t mind digital but why not keep the same principles?

I downloaded SpencersNation and it didn’t have any of my previous punches on either jewelry or shirts. I took out the cards from my wallet so i’m not sure where they are anymore. They didn’t tell the worker had to transfer the punches to SpencersNation so now i’m back at square one. The cards were perfectly fine as is there was no need to put them into this stupid app.

Hi i just bought a shirt and i downloaded SpencersNation to start collecting my ponch for the tees. But dosent let me create an account. Its been weeks i think is an app issue

SpencersNation won’t let me click on anything won’t let me click the shop online… waste of space

Bought three shirts the other day and had an old punchcard with three punches so I should have a free shirt and and two to go till another one, lost all my old punches somehow and didn’t record my new purchases. Talked to the store and they said there’s nothing they can do, just a joke of a system and a total scam to customers. Been going to Spencer’s for years now due to the punch card program, now that I know their new system is really a scam I don’t see me coming back.

SpencersNation is lying and saying for all the jewelry that I have bought so far from them, were returned the next day. So its saying that I have been buying and returning the same amount the following day.

I have kept all three pieces that I have bought over the past three months.
Please fix this glitch.

SpencersNation just simply doesn’t work you click on the menu to take you to the online shop or any other option and nothing happens SpencersNation just simply doesn’t work

This comment is more for suggestions

Take your online store and put it into an app. Have SpencersNation register punches, deals coupons and discounts.
Promote SpencersNation within the store, put QR codes up in locations so people can see what you sell online as well and to see rewards

From my understanding as a buyer, you don’t have the best team creating and running SpencersNation and from that you are missing a large amount of money. Places like Ulta make over $150 million from in app purchases yearly. (Ulta has a great app, that promotes deals, coupons, upcoming sales and points)
Looking at other popular brands and there apps you can get a good feel on what would be popular for yours. But the current state is very underwhelming and no one is interested or happy with the outcome.
Hope this helps and and you increase sales.

Cashier took my punch card and said they transferred to my account and that I would have to download SpencersNation to use them. I did so and created an account using the same phone number I gave them in the store and there’s nothing. A full punch card and a free jewelry reward gone because I trusted what they told me.