Al Mashhad Status

Last Updated on 2024-07-09 by Info Arab Media

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Common Al Mashhad Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Al Mashhad app on iOS and Android devices. Solve all Al Mashhad app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Al Mashhad iPhone Issues and Solutions

Al Mashhad iOS app crashes, not working, errors
Al Mashhad iOS app network issues
Al Mashhad on iOS has black/white screen

Al Mashhad Android App Issues and Solutions

Al Mashhad has errors/crashing/not working
Al Mashhad server network connectivity issues
Al Mashhad has black screen

Al Mashhad iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Al Mashhad app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Al Mashhad app crashes or not working on Iphone (iOS):

Close and restart the Al Mashhad app on iPhone
Update Al Mashhad app to the Latest Version for iOS
Uninstall and reinstall Al Mashhad iPhone app
Update your iPhone to the latest iOS version

Fix Al Mashhad on iPhone unable to connect to server/internet connection issues::

To resolve Al Mashhad network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Al Mashhad black/white screen (blank screen) on iPhone:

Follow the Al Mashhad iOS app troubleshooting guide Here →

Al Mashhad Android App Issues and Solutions

Fix Al Mashhad not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Al Mashhad app issues:

Force Stop the Al Mashhad App
1. On android, goto "Settings" » click Al Mashhad app. » click "Force Stop".

Update Al Mashhad to the latest version on PlayStore

Clear Al Mashhad App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Al Mashhad app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Al Mashhad.

Fix Al Mashhad unable to contact server/ Al Mashhad internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Al Mashhad » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Al Mashhad » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Al Mashhad on android.

Solve Al Mashhad black/white screens issue on Android:

Follow the Al Mashhad android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Info Arab Media, developers of Al Mashhad.

About this app

Al Mashhad app offers a variety of programs and seeks to cater to different audiences across the MENA region, providing content and programming that is inspiring and ranging from the latest political and economic news and sports presented in a dynamic bite-sized manner. Al Mashhad is a digital-first, innovative platform that pushes the boundaries and delivers fearless and edgy content that leverages the region's technology advancements by integrating digital broadcasting into linear television. Al Mashhad aims to instigate a media evolution by engaging Arab youth by capitalizing on the generational shift towards digital consumption in the region. Al Mashhad’s programming looks to elicit different opinions and further enrich content through ongoing engagement with the Arab audience across all social media platforms.