Contact TrailCam Go Support
Company Name: JICHEN TECHNOLOGY CO,LTD
About: TrailCam Go is an application for Wi-Fi and cellular trail cameras.
Main
features:
1.
TrailCam Go Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit TrailCam Go Website
Privacy Policy: https://www.netfly-tech.com/privacy_trailcamgo_en.html
Developer: TrailCam Go
4 Most reported problems 😔💔
I'm trying to add my new DEATTI DET-T4 to my TrailCam Go app. I already have 2 cameras on this app and am pressing the plus sign to add this new one. Then (on my iPhone app) I get a message asking for my email address and it won't accept it! It also askes me for a password - is it asking me for my email password? In any case, it won't accept any password I use. I want to get this camera going! Please help me! thanks, Joe Fabian
Glitchy, not intuitive, doesn’t connect most often
by Caleb C
Super buggy and NOT user friendly. Camera was connected via WiFi but keeps trying to use Bluetooth to connect despite very strong signal and network strength. Device Purchased specifically for this capability but doesn’t work. Downloading from SIM card all the time wasn’t what was intended. Absolutely no way the 5 start reviews are real
No photos in gallery
by The Vzzwz
Why doesn’t the photos show up in the gallery. They go directly into downloads. I want to be able to choose which ones to download. When I first started using the camera it was great but with the recent update it didn’t work correctly. Fix it so it works again
Not as described
by Groy7859
When I purchased this WebCam, it said it was Wi-Fi and Bluetooth enabled. The Bluetooth works on and off occasionally and the Wi-Fi does not hook up to your house Wi-Fi to its own Wi-Fi connection which only seems to stay on for a few seconds at a time. I do not recommend this trail cam for other than its ability to take nice clear pictures. If you only want to check what has gone by your camera via the microSD card, then it’s a fine camera, otherwise it has not worked as described.
Have a Problem with TrailCam Go? Report Issue
Why should I report an Issue with TrailCam Go?
- Pulling issues faced by users like you is a good way to draw attention of TrailCam Go to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a TrailCam Go customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TrailCam Go.
