Contact Mubview Support
Company Name: Weixi Technology Co., Ltd
About: Mubview App is easy to use. It allows you to access your cameras locally or
remotely on mobile devices.
Mubview Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit mubview camera guide Website
Privacy Policy: https://203525.hostmypolicy.com/
Developer: JoyLab
Privacy & Terms:
https://apis-us-west.cloudedge360.com/html/pubsub_apple/97/storage_server.html
4 Most reported problems 😔💔
My view is upside down. Cannot find a way to fix the problem.
Almost all of my alarm message pics are gone
by Crytides
Today I looked at the alarm messages from a week back and all the pictures are gone. For the last 4 months the pictures would stay even if the video was gone. This app is so buggy. Looks like you released a new version yesterday and I’m concerned that I will lose all the rest of my footage.
On two recordings I suddenly do not have any audio on the recording. I have had to go back and RE-record the missing time and then go listen back to make sure the recording included audio. Please fix this issue. It’s wasting a lot of my time. Also, the history tab sometimes bugs out and won’t switch to the current day. Specifically I had issues on the 1st day of April, it kept popping me back to March 31st, and I could not get it to show me April 1st unless I navigated to the history from the motion alerts messages area. Today I had the same issue. Features I would like is the ability to see noise alerts from the history tab while watching the video. Currently I can only see motion alerts marked on the time line. Also I’d like for the grid picture version of the alert messages area to show the whole picture, currently it’s cutting off both sides of the picture when in this view.
Not a good pet or child monitor
by Jjfazgam
I work in the IOT industry. this app and camera system are not very user-friendly. it appears to just gather information on you and allow you to look through a camera that you can pan around. The alarm notification is just a single ding, no way to change that to a more persistent alarm noise to get your attention to tell you that the camera is detected movement. so unless you’re staring at your phone Home Screen and watching this app icon screen you’ll never know your camera detected movement. It seems this was developed for a security guard to be physically watching a monitor and also log what that person sees, not to alert you to movement or noise.
No Phone Alarm
by Euro Eiei Eiei O
App was easy to install and setup. It’s basic and simple which I like. The big problem is the notification settings. There is no way to customize the notification. When I’m away from home or sleeping, I want the motion notification to be load and alarming and persistent. This app does not provide that options to increase volume, change sound, or require a response. Just a single common sound notification and that’s it. This isn’t very effective.
Have a Problem with Mubview? Report Issue
Why should I report an Issue with Mubview?
- Pulling issues faced by users like you is a good way to draw attention of Mubview to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Mubview customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mubview.
