Ball Up Status

Last Updated on 2024-05-24 by Voodoo

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Common Ball Up Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ball Up app on iOS and Android devices. Solve all Ball Up app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ball Up iPhone Issues and Solutions

Ball Up iOS app crashes, not working, errors
Ball Up iOS app network issues
Ball Up on iOS has black/white screen

Ball Up Android App Issues and Solutions

Ball Up has errors/crashing/not working
Ball Up server network connectivity issues
Ball Up has black screen

Ball Up iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ball Up app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ball Up app crashes or not working on Iphone (iOS):

Close and restart the Ball Up app on iPhone
Update Ball Up app to the Latest Version for iOS
Uninstall and reinstall Ball Up iPhone app
Update your iPhone to the latest iOS version

Fix Ball Up on iPhone unable to connect to server/internet connection issues::

To resolve Ball Up network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ball Up black/white screen (blank screen) on iPhone:

Follow the Ball Up iOS app troubleshooting guide Here →

Ball Up Android App Issues and Solutions

Fix Ball Up not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ball Up app issues:

Force Stop the Ball Up App
1. On android, goto "Settings" » click Ball Up app. » click "Force Stop".

Update Ball Up to the latest version on PlayStore

Clear Ball Up App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ball Up app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ball Up.

Fix Ball Up unable to contact server/ Ball Up internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ball Up » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ball Up » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ball Up on android.

Solve Ball Up black/white screens issue on Android:

Follow the Ball Up android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Voodoo, developers of Ball Up.