PiP Status

Last Updated on 2023-11-25 by Supagarn Pattananuchart

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

Not working

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Common PiP Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PiP app on iOS and Android devices. Solve all PiP app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PiP iPhone Issues and Solutions

PiP iOS app crashes, not working, errors
PiP iOS app network issues
PiP on iOS has black/white screen

PiP Android App Issues and Solutions

PiP has errors/crashing/not working
PiP server network connectivity issues
PiP has black screen

PiP iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PiP app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PiP app crashes or not working on Iphone (iOS):

Close and restart the PiP app on iPhone
Update PiP app to the Latest Version for iOS
Uninstall and reinstall PiP iPhone app
Update your iPhone to the latest iOS version

Fix PiP on iPhone unable to connect to server/internet connection issues::

To resolve PiP network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PiP black/white screen (blank screen) on iPhone:

Follow the PiP iOS app troubleshooting guide Here →

PiP Android App Issues and Solutions

Fix PiP not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PiP app issues:

Force Stop the PiP App
1. On android, goto "Settings" » click PiP app. » click "Force Stop".

Update PiP to the latest version on PlayStore

Clear PiP App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PiP app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PiP.

Fix PiP unable to contact server/ PiP internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PiP » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PiP » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PiP on android.

Solve PiP black/white screens issue on Android:

Follow the PiP android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Supagarn Pattananuchart, developers of PiP.

About this app

this app - Picture in Picture allows you to play videos picture-in-picture from the Youtube or Safari application. • Watching videos in background without pausing when using other apps. • Share Youtube or video urls to play with Picture-in-Picture mode. • Play this app videos from Photos, Camera, Files app or any video url.