Plantopia Status

Last Updated on 2022-08-11 by Utility Helpers

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Common Plantopia Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Plantopia app on iOS and Android devices. Solve all Plantopia app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Plantopia iPhone Issues and Solutions

Plantopia iOS app crashes, not working, errors
Plantopia iOS app network issues
Plantopia on iOS has black/white screen

Plantopia Android App Issues and Solutions

Plantopia has errors/crashing/not working
Plantopia server network connectivity issues
Plantopia has black screen

Plantopia iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Plantopia app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Plantopia app crashes or not working on Iphone (iOS):

Close and restart the Plantopia app on iPhone
Update Plantopia app to the Latest Version for iOS
Uninstall and reinstall Plantopia iPhone app
Update your iPhone to the latest iOS version

Fix Plantopia on iPhone unable to connect to server/internet connection issues::

To resolve Plantopia network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Plantopia black/white screen (blank screen) on iPhone:

Follow the Plantopia iOS app troubleshooting guide Here →

Plantopia Android App Issues and Solutions

Fix Plantopia not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Plantopia app issues:

Force Stop the Plantopia App
1. On android, goto "Settings" » click Plantopia app. » click "Force Stop".

Update Plantopia to the latest version on PlayStore

Clear Plantopia App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Plantopia app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Plantopia.

Fix Plantopia unable to contact server/ Plantopia internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Plantopia » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Plantopia » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Plantopia on android.

Solve Plantopia black/white screens issue on Android:

Follow the Plantopia android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Utility Helpers, developers of Plantopia.

About this app

We've gathered a huge dataset of plants, manually picked the proper plant images and prepared this plant identifier for you. It can identify more than 10,000 plant species, tell you interesting information about the plant and answer on your most common plant care questions.