Plantopia app not working? crashes or has problems?

Plantopia Status

Last Updated on 2022-08-11 by Utility Helpers

I have a problem with Plantopia

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User reports:
No current problems

Have a Problem with Plantopia - Plant Identifier? Report Issue

Common Plantopia Problems & Solutions. Troubleshooting Guide

Table of Contents:

Plantopia iPhone Issues and Solutions

Plantopia iOS app crashes, not working, errors
Plantopia iOS app network issues
Plantopia on iOS has black/white screen

Plantopia Android App Issues and Solutions

Plantopia has errors/crashing/not working
Plantopia server network connectivity issues
Plantopia has black screen

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Plantopia iPhone Issues and Solutions

How to fix Plantopia app crashes or not working on Iphone (iOS):

Close and restart the Plantopia app on iPhone
Update Plantopia app to the Latest Version for iOS
Uninstall and reinstall Plantopia iPhone app
Update your iPhone to the latest iOS version

Fix Plantopia on iPhone unable to connect to server/internet connection issues::

To resolve Plantopia network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Plantopia Android App Issues and Solutions

Fix Plantopia not working on Android, crashes, errors or is unresponsive:

Force Stop the Plantopia App
1. On android, goto Settings » Plantopia » click [Force Stop]

Update Plantopia to the latest version on PlayStore

Clear Plantopia App Cache and Data:
1. On android, goto Settings » Apps » Plantopia » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Plantopia.

Fix Plantopia unable to contact server/ Plantopia internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Plantopia » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Plantopia » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Plantopia

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