Contact petgugu Support
Company Name: Shenzhen USEER Robotics Co., Ltd
About: Professional Pet Caregiver
【petgugu】is an IoT app that connects "people" and
"pets". We are committed to bringing a better pet-raising experience to global
users, aiming to allow pet-loving users to enjoy smart products and participate
in pet life.
petgugu Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Shenzhen USEER Robotics Co., Ltd
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit petgugu Website
Privacy Policy: https://api.petgugu.com/index/index/page?mark=privacy_agreement&lang-set=en-US
Developer: Included User Muanual
Can I trust petgugu app?
Protect your data and wallet. We investigate the developer's website (Petgugu.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Won’t connect
by Tiny's Creationz1
I’ve tried so many times to connect it to my phone and it won’t connect. I’ve even disconnected for a day to see if it would reset but nothing. So now it’s just a expensive water bowl. For now the rating stands until the problem is fixed.
Could be way better
by Eeek5127
The app is great, the product it supports is great, but the functionality of the app isn’t as good as it can be. For example- there is no option for imperial. Only metric. Huge miss. There is no way to select what notifications you get. I do not need to know when my pet is drinking. Others may, so make it an option. I bought this for reminders to clean, swap filter, and especially water running low. It does that things, but I also get at least 20 notifications a day that my two cats are drinking.
great
by Alex Christina1
It's a very good app, the interface is very beautiful, the interaction is very friendly, and the operation of the bound device is very convenient.
Have a Problem with petgugu? Report Issue
Why should I report an Issue with petgugu?
- Pulling issues faced by users like you is a good way to draw attention of petgugu to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a petgugu customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using petgugu.
