Contact JYP SHOP Support
Company Name: Blue Garage Corporation
About: WE ARE HERE FOR THE FANS. JYP's official commerce shop for global fans.
JYP SHOP Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit JYP SHOP Website
Privacy Policy: https://thejypshop.com/member/privacy.html
Developer: JYP Three Sixty Corporation
3 Most reported problems 😔💔
Allbums
by Ilkfkbkskdmv
Pricing isn’t bad and overall good pricing, but i physically can’t even purchase items I made and account and every time I open the app I have to login and re-put in all of my info. Not to mention the app won’t even let me purchase items to always bugs and reloads, I tried to buy an allbum 4 times and honestly don’t know if I’ll be charged, the app bugs to much and doesn’t end up working.
Shipping costs
by Otomelon774
As much as I love the bands from jyp, I cannot buy any albums or merch from here because the shipping is around $37 per album. I understand that it is because it would have to be shipped all the way to America, but I wish there was an alternative for American shipping. But the app itself it set up well, and mostly easy to use. Hoping that something is figured out in the future!
Issues and Shipping.
by JDJSJENJGIDKWNW
Personally, this is the fourth/fifth time I’ve had to re-download the app from how incredibly laggy it is. It takes forever to load and most of the time won’t let me select to artist I want to select.
Shipping! I personally do not buy the stuff I want to (my mom does) but every time we go to checkout it is INCREDIBLY expensive, sometimes shipping for me is $30-$50, it wouldn’t be that expensive by itself but with how the prices are on the app it comes out to A LOT which is a little disappointing since I am a minor lol who uses birthday money to buy stuff.
Have a Problem with JYP SHOP? Report Issue
Why should I report an Issue with JYP SHOP?
- Pulling issues faced by users like you is a good way to draw attention of JYP SHOP to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a JYP SHOP customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JYP SHOP.
