Contact HeyFam Support
Company Name: Chatbooks, Inc.
About: The first messaging app designed for families–HeyFam is the only app with
topic-focused rooms and direct messaging where you can share photos, videos,
GIFs, and messages across any device.
ORGANIZED CONVERSATIONS:
No more endless
scrolling to find a shared recipe or interrupted conversations.
HeyFam Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Chatbooks, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit HeyFam Website
Privacy Policy: https://chatbooks.com/privacy-policy
Developer: Chatbooks
Can I trust HeyFam app?
Protect your data and wallet. We investigate the developer's website (Chatbooks.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
App keeps getting worse
by The Actual Real Jack
While HeyFam started off as a great app, each release makes it more buggy and more complicated to use. This latest release has us absolutely scratching our heads. Most of our family can’t reply to threads, some of us can’t send photos, and none of us can report bugs. The navigation and structure of the app is confusing and unintuitive. The app icon went from being unique and cool to blending in with every other iOS communication app. What was once a great chat app that I recommended to everyone has become buggy, complicated, and nearly unusable. I wouldn’t recommend this app anymore until these issues get fixed.
Disappointed
by Mrs Toronto416
So I heard amazing things about this app and 5 hours later we’re still getting links to our emails and clicking them and then crickets, I don’t know maybe I’m missing a step but I’ve received ove 55 links and none work we’re all stuck at the enter your email page maybe you guys can help me out with a work around 😅
Irritating Functionality
by Megera28
Constantly shows me that there are new posts on my banner, but when I go into the app, the new posts aren’t there. Randomly shows me what’s new over and over even though no update has come in. This app is poor.
Have a Problem with HeyFam by Chatbooks? Report Issue
Why should I report an Issue with HeyFam by Chatbooks?
- Pulling issues faced by users like you is a good way to draw attention of HeyFam by Chatbooks to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a HeyFam by Chatbooks customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HeyFam by Chatbooks.
