Contact Recuro Care

Contact Recuro Care Support


Company Name:

About: Recuro's virtual health platform consists of a curated suite of digital
solutions-- from primary care and behavioral health to at-home testing and
genetic screening. These solutions are fully customizable to the needs of any
population, allowing patients to receive more personalized care and monitor
their own health, no matter their location or circumstance.



Recuro Care Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of WellVia



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Recuro Care Website

Privacy Policy: https://recurohealth.com/privacy-policy/

Developer: WellVia





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3 Most reported problems 😔💔

4.8 out of 5

Licensed Health Insurance Agent Here

2024-09-02

by Jexmix

Hi, I am a licensed health insurance agent and have been selling benefits products to employers for 13 years.

I would not recommend this product. Recuro Health was presented to us by a vendor due to MDLive’s increase cost. Recuro saved our groups $1.50 per employee. November 2022 was the first we enrolled ourselves and my experience from the onboarding to the physicians has been absolutely horrible.

Recuro service reps and onboarding teams are not familiar with our state abbreviations and incorrectly assigned our group to a different state. The physicians are subpar. I’ve personally had experience with both MDLIVE and Recuro and I will not recommend Recuro to any of my groups. This is embarrassing for me with my own group. We will change at renewal.

No harm but no help either

2024-09-03

by Whxhxhjdbshahwhd

I had an infection called and they prescribed Flonase didn’t realize it the next day I called for another appointment told the Dr my wife and someone else I’ve been around had an infection and I’m not young I know the difference between allergies and an infection she wouldn’t prescribe anything except allergy meds
I rated everything as a 1 star they text back and said they would call guess what? They never called
I went to care now guess what? Yes I was diagnosed with an upper respiratory infection (as I told your doctors) and this will blow your mind but they actually gave me antibiotics
So in conclusion if I ever need a prescription for Benadryl I’ll be sure and call otherwise don’t expect to hear from me again

Just go to the emergency room. Ends up saving time

2024-09-04

by Momming&Teaching

The last few visits with WellVia on the phone have led me to get the wrong things prescribed because they don’t listen to patient input and then I end up having to take my child to the minor ER anyways after getting misdiagnosed. It’s not hard to get misdiagnosed when you know your kid has a sinus or ear infection, but the doctors refuse to prescribe antibiotics after the patient has tried to over come for a week with symptoms still. Just go to the minor ER and it actually saves time and money in the long run because you aren’t buying excess prescriptions that don’t treat the root symptom.




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Why should I report an Issue with Recuro Care?

  1. Pulling issues faced by users like you is a good way to draw attention of Recuro Care to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Recuro Care customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Recuro Care.


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