Portola Music Festival Status

Last Updated on 2024-05-15 by Goldenvoice

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Common Portola Music Festival Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Portola Music Festival app on iOS and Android devices. Solve all Portola Music Festival app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Portola Music Festival iPhone Issues and Solutions

Portola Music Festival iOS app crashes, not working, errors
Portola Music Festival iOS app network issues
Portola Music Festival on iOS has black/white screen

Portola Music Festival Android App Issues and Solutions

Portola Music Festival has errors/crashing/not working
Portola Music Festival server network connectivity issues
Portola Music Festival has black screen

Portola Music Festival iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Portola Music Festival app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Portola Music Festival app crashes or not working on Iphone (iOS):

Close and restart the Portola Music Festival app on iPhone
Update Portola Music Festival app to the Latest Version for iOS
Uninstall and reinstall Portola Music Festival iPhone app
Update your iPhone to the latest iOS version

Fix Portola Music Festival on iPhone unable to connect to server/internet connection issues::

To resolve Portola Music Festival network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Portola Music Festival black/white screen (blank screen) on iPhone:

Follow the Portola Music Festival iOS app troubleshooting guide Here →

Portola Music Festival Android App Issues and Solutions

Fix Portola Music Festival not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Portola Music Festival app issues:

Force Stop the Portola Music Festival App
1. On android, goto "Settings" » click Portola Music Festival app. » click "Force Stop".

Update Portola Music Festival to the latest version on PlayStore

Clear Portola Music Festival App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Portola Music Festival app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Portola Music Festival.

Fix Portola Music Festival unable to contact server/ Portola Music Festival internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Portola Music Festival » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Portola Music Festival » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Portola Music Festival on android.

Solve Portola Music Festival black/white screens issue on Android:

Follow the Portola Music Festival android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Goldenvoice, developers of Portola Music Festival.

About this app

Check out the entire lineup, favorite artists and build your custom schedule plus get the latest updates as the festival approaches. Start planning by viewing your mobile tickets, exploring festival info, lockers & more. The official Portola Music Festival 2022 mobile app is here. Stay tuned for more details as we get closer to the festival dates, including maps and set times.