Contact Ridwell Support
Company Name: Ridwell, Inc.
About: Get rid of your stuff the right way with Ridwell. Seamlessly schedule your
upcoming pickups, receive real-time notifications, and see the impact you’re
making with the Ridwell community!
Collect hard-to-recycle items in your
Ridwell bags.
Ridwell Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ridwell, Inc.
Verified email
Contact e-Mail: app@ridwell.com
Verified email ✔✔
E-Mail: mobile-support@recollect.net
Website: 🌍 Visit RecycleRight Vancouver ClarkCo Website
Privacy Policy: https://privacy.recollect.net/privacy/ClarkCounty/waste/en-US
Developer: City of Vancouver
3 Most reported problems 😔💔
No pickup twice in a row; notified saying they did
by JennJS27
Review update: Ridwell failed to pick up twice in a row now, which is a month. I basically paid my monthly fee for them to do absolutely nothing. This most recent failure, they sent me a text that they picked up when they actually didn’t. Did they think I wouldn’t notice that they lied? lol. I responded to their text saying there was no pickup and asked them to clarify their text. No response. I kept waiting and no one ever came to pick up. I sent an email and am pending a response. If I don’t receive a reasonable explanation for this absolutely terrible and unreliable service, I’m cancelling cause why would I keep paying them for a service that they are not providing? Huge disappointment in Ridwell and how they have treated me.
Scam
by Mad About Purchase
I’ve had the service for over a month now and no one has come to pick up my recycle. First month it was because they didn’t have a driver to do it and second month the person actually said they couldn’t find my recycle. They found my house to put the bin out but somehow they missed the large Orange bag on my front steps full of styrofoam. So I’ve missed out in two more opportunities to fill that orange bag with styrofoam. And my favorite is that they don’t answer your texts. I’ve emailed and texted and no one responds. I feel so duped by this company and I want my money back AFTER you pick up my recycling!
Not Really Sure It Makes Sense
by Not Worth It… Yet
Ridwell is a great concept but the material streams are obscure and niche. For 16+ dollars a month, it is too expensive to use. It is not 16 dollars a month. That’s just false advertising. If you want to recycle anything that is more commonly used, there are extra fees. 16 dollars a month for all those empty prescription bottles and light bulbs that I collect every month? That wouldn’t even make sense on an annual basis. Why would I pay 192 dollars for the year for like maybe 10 lightbulbs, 12 batteries, and 5 prescription bottles. That’s ridiculously overpriced for uncommon items. Paying extra for clamshells and styrofoam just makes it even more of a ripoff.
Have a Problem with Ridwell? Report Issue
Why should I report an Issue with Ridwell?
- Pulling issues faced by users like you is a good way to draw attention of Ridwell to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ridwell customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ridwell.
