iQR Status

Last Updated on 2024-02-29 by Shenzhen Xinjingxing Information Technology Co., Ltd.

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Common iQR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot iQR app on iOS and Android devices. Solve all iQR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

iQR iPhone Issues and Solutions

iQR iOS app crashes, not working, errors
iQR iOS app network issues
iQR on iOS has black/white screen

iQR Android App Issues and Solutions

iQR has errors/crashing/not working
iQR server network connectivity issues
iQR has black screen

iQR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever iQR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix iQR app crashes or not working on Iphone (iOS):

Close and restart the iQR app on iPhone
Update iQR app to the Latest Version for iOS
Uninstall and reinstall iQR iPhone app
Update your iPhone to the latest iOS version

Fix iQR on iPhone unable to connect to server/internet connection issues::

To resolve iQR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix iQR black/white screen (blank screen) on iPhone:

Follow the iQR iOS app troubleshooting guide Here →

iQR Android App Issues and Solutions

Fix iQR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent iQR app issues:

Force Stop the iQR App
1. On android, goto "Settings" » click iQR app. » click "Force Stop".

Update iQR to the latest version on PlayStore

Clear iQR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "iQR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch iQR.

Fix iQR unable to contact server/ iQR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click iQR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got iQR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch iQR on android.

Solve iQR black/white screens issue on Android:

Follow the iQR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shenzhen Xinjingxing Information Technology Co., Ltd., developers of iQR.

Verified email

Contact e-Mail: [email protected]

About this app

In the current world, many scenarios require the use of QR code readers, for example: sharing business cards via QR codes, adding friends to social software, WiFi sharing, etc. Wide range of support,Supports scanning of business cards,barcodes,text,URLs,social networking software QR codes. Support create QR codes for business cards, Twitter, barcodes, FaceBook, URLS, text, WIFI, Whatsapp, phone numbers,etc. QR code readers are already an essential feature on mobile phones. Built-in efficient recognition algorithms,Quickly identify your QR code. The generated QR code can be shared via the share button. Boost your internet speed by connecting to a proxy server. Protect your privacy by anonymising and hiding your IP address. Hope you will enjoy this app - Scanning Expert!