1 800Accountant Reviews

I hate leaving bad reviews so just know that I only leave them if I feel it’s absolutely necessary. This company is a complete joke. The sales rep I spoke with first sold me services that I did not need and couldn’t even use, but I didn’t know that up front and he knew nothing about taxes. The turnover is constant and, when someone leaves the company who was assigned to you, there’s nobody that steps in to make sure you’re taken care of. You’ll send countless messages all for them to go ignored. My taxes weren’t filed by the deadline despite me doing everything that was required of me with plenty of time. I’ve put in multiple tickets for issues and don’t receive a call back. When I finally get through to someone, I’ve been told 3 times now that I’d be receiving a call back from a manager and never got one. There have been multiple accountants I’ve spoken to that couldn’t answer basic questions about taxes. I have asked for a partial refund because of how disappointing my service has been and all they’ll do is issue me a 10% discount on renewing my service for next year rather than making it right for how horrible the service has been. Please don’t make the same mistake as me. This company is awful and is not deserving of your money.

Constantly have to delete 1800Accountant and reinstall to get it to work. Runs for a couple weeks max, then fails to fully load. Just keeps spinning and times out with an error message.

If I could give 1800Accountant and their service a zero I would. They’re WORTHLESS 👎🏻👎🏻👎🏻

GOS feature won’t work. Keeps stoping on its own

App still has issues

These guys are a scam, they will waste your time and overcharge you for something you can do with turbo tax or H&R Block! Would not recommend to even a business rival.

The old app worked great for the gps. This is one of the main features I use. Makes 1800Accountant almost useless.

Software is terrible, the people are worse. I can’t cancel them fast enough after this tax season.

Billed me to file my taxes. Got ghosted. Then missed tax filing deadline. Then rushed through and filed wrong after BBB complaint by me. Now refusing to provide refund since they claim the wrong filing as “providing the services that they were paid for”. Stay away!

Signed up as I just formed my LLC and wanted assistance. While the sales team might be nice. Their software is horrible. App constantly glitches, doesn’t “automatically” track miles like they claim. Always logs out and has issues. Would use another provider. Or do it yourself.

My business partners and I set up our first appointment with the team. They had a trained sales professional lead a devised presentation that sounded great on the phone, however they pressured us with sales techniques to push out a 3k payment to ensure their services. After a couple days we were scheduled with a “tax consultant” who was 30 minutes late and had no information about our company on file. After 5 minutes of conversation he pressured us to release our personal information I.e. SSN and other tax information. On top of it all he did seem to be outsourced labor with “no knowledge of how the tax system works”. CROOKS that will steal your money and provide no service.

This is just a scam company with a website. They will change you $4k and then do nothing of value. They give you meetings at the start to make it seem like they are going to do everything and then you never hear from them again.

1800Accountant is an absolute nightmare. Not only does it constantly log me out every time I try to use it, but it's basically just a glorified web browser. What's the point of downloading an app if all it does is redirect you to a website? It's like they didn't even bother to create a native application. Save yourself the frustration and just skip 1800Accountant. 1800Accountant is a waste of time and space on my phone. Highly disappointed.

App doesn’t work properly at all. I just drove 64.6 miles and it calculated 17.6??? With my phone unlocked, open and screen on with 1800Accountant open and running the mileage gps tracker. The old app was amazing…this one doesn’t work if you minimize 1800Accountant , close/lock your phone, change your screen…it’s ridiculous. I have lost a week of mileage tracking that I now have to go back and add manually all because y’all changed 1800Accountant . NOT A FAN, please fix this yall!!!!

This is 1000% a scam. We were told we would have a local expert on a complex tax issue. Which was false it was outsourced to people out of the country I’m assuming that knew nothing about our issue. We were told we had 30 days from the salesman to be satisfied or we could get our money back. That was a lie when we cancelled they held 10% said it was in the contract. Do not I repeat do not do business with this company. I would give it 5 negative stars if i could.

I opened my own business and I decided to use 1800 accountants to help me file and use them for book keeping through the year.
They not only just don’t answer you for over a week at a time.
They will schedule a call with you, just to be on the phone for less than 5 mins saying we can’t do them now we need to do them next week (this was Feb 5th so why? She couldn’t tell me) and then our next letting just completely no show you and not call. And since no one from the team or the administration will answer me back. I was charged 3k for literally f8cking nothing. DO NOT WASTE YOUR MONEY

1800Accountant is not working

Big improvement.

I love being able to track everything in one place. It makes it so much easier and convenient for me while on the road

1800Accountant is working perfectly. The other guy probably never updates his apps or his phone. I hate those bad review people who ruin it for everyone else. There are bad reviews online for cabbage. 1800Accountant doesn’t deserve a bad review, it’s perfect for small businesses startups who don’t want to master quickbooks but also don’t want to hire a huge CPA firm.