Contact MYIO Support
Company Name: Valant Medical Solutions, Inc
About: MYIO Behavioral Health Portal puts you in command of your behavioral health
information, helping you manage your care. MYIO serves as a patient portal,
enabling you to:
- Update personal and contact details
- Set communication
preferences with your mental health provider
- Review statements
- Easily pay
balances
To access MYIO, request an account through your mental health provider.
MYIO Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: info@valant.com
Website: 🌍 Visit MYIO Website
Privacy Policy: https://www.valant.io/privacy-policy
Developer: Valant
3 Most reported problems 😔💔
Honestly this app is really bad
by Thisappsucks2opps
Yeah so it keeps charging my debit card even though I took it off of the app and it won’t let me save my insurance so I can’t have my insurance pay for my therapy thanks this helps a lot (not really)
Not good in any way
by Oxfordsteveo
Website is basically useless, tried on multiple laptops with multiple browsers, and continues to say it’s unsupported. Not really sure the unicorn of operating system, browser, etc would get this to actually work.
Never been able to get a password to work for more than 24 hours, trying to reset doesn’t work because it keeps going in a loop….sends email with link to go to a page to reset password, which only sends an email with a link that goes back to the same page. Did they never actually test their own software?
So, haven’t ever used the app because it’s so fraught with issues I’ve not been able to log into it. Will sadly probably have to change providers because of this awful “tool”.
.
by Sahm0315
I have been trying to upload my son’s information for his first appointment. The website and app will not let me access anything! I keep getting the same questions, none of which are address, phone number or security questions! When I try to log in it keeps telling me to put in a valid phone number even when I say email for preferred contact and asks me the same questions over and over then finally says “all done”. I log in again and go through this cycle all over again.
Have a Problem with MYIO? Report Issue
Why should I report an Issue with MYIO?
- Pulling issues faced by users like you is a good way to draw attention of MYIO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MYIO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MYIO.
