Company Name: GN Consumer Hearing Corporation
About: The Jabra Enhance Select app gives you full control over your Enhance Select
hearing aids – all from your smartphone. Control and customize your hearing
aid settings, stream music, take calls, and connect with our Customer Support
Team 7 days a week.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of GN Consumer Hearing Corporation
E-Mail: support@jabraenhance.com
Website: 🌍 Visit Jabra Enhance Select Website
Privacy Policy: https://www.jabraenhance.com/privacy
Developer: Jabra Enhance
by Bruce Larison
I purchased the Enhanced 500 with the upgraded service. Jamba was all about the sale, setting up appointments and calling me back. Now that they have my money it is impossible to reach anyone in support. You sit on the phone for hours, no call backs, app support is non existent. I did try and call asking for sales and got right through, but they were unable to help me. I bought these over other online options because of their claim to support, but that appears to be a sales scam. Would like a refund, but cannot get support to contact me. I guess I’ll have to call state consumer complaints or attorney general’s office next.
by RuthAW
Later edit: I see the Developer thanks all the people with positive reviews. I wrote a complaint, but got nothing from the developer. THIS APP DOES NOT ADHERE TO STANDARDS. PLEASE FIX IT. The Jabra/Lively hearing aids are great BUT There is a small “1” on my app which in an Apple App Store app is supposed to mean I have a new message to read, or update to download, etc. I’ve got that “1” but it won’t go away no matter what I do. I emailed Jabra support and was told it will NEVER go away. I’m not happy.
Even later edit: The app was updated and now the problem is solved. Thank you.
by Barbats1
The hearing aids were easy to set up and use out of the box. They work fine overall. The annoying issues are The ability for both left and right, hearing aids to keep a connection when streaming audio. The right hearing aid does not keep a connection, and only one hearing aid on the left typically has full streaming capabilities. This also is similar when using the hearing aids, when talking with someone on my mobile phone. It makes it very difficult.
The audiologist representative that helped me get set up, said that it is because the phone was on the left pocket or right pocket and that was reading interference. However, I have been using the phone, repeatedly with holding it directly at my face level in the middle, and my right hearing aid continually loses audio when on the phone or streaming. Very frustrating. The audiologist scheduled a follow up, and I was going to explain this again to this person, but they did not show up in the zoom meeting when it was scheduled. I am hoping to get this resolved somehow.