Starling Home Hub Status

Last Updated on 2024-05-23 by Starling LLC

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Common Starling Home Hub Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Starling Home Hub app on iOS and Android devices. Solve all Starling Home Hub app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Starling Home Hub iPhone Issues and Solutions

Starling Home Hub iOS app crashes, not working, errors
Starling Home Hub iOS app network issues
Starling Home Hub on iOS has black/white screen

Starling Home Hub Android App Issues and Solutions

Starling Home Hub has errors/crashing/not working
Starling Home Hub server network connectivity issues
Starling Home Hub has black screen

Starling Home Hub iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Starling Home Hub app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Starling Home Hub app crashes or not working on Iphone (iOS):

Close and restart the Starling Home Hub app on iPhone
Update Starling Home Hub app to the Latest Version for iOS
Uninstall and reinstall Starling Home Hub iPhone app
Update your iPhone to the latest iOS version

Fix Starling Home Hub on iPhone unable to connect to server/internet connection issues::

To resolve Starling Home Hub network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Starling Home Hub black/white screen (blank screen) on iPhone:

Follow the Starling Home Hub iOS app troubleshooting guide Here →

Starling Home Hub Android App Issues and Solutions

Fix Starling Home Hub not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Starling Home Hub app issues:

Force Stop the Starling Home Hub App
1. On android, goto "Settings" » click Starling Home Hub app. » click "Force Stop".

Update Starling Home Hub to the latest version on PlayStore

Clear Starling Home Hub App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Starling Home Hub app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Starling Home Hub.

Fix Starling Home Hub unable to contact server/ Starling Home Hub internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Starling Home Hub » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Starling Home Hub » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Starling Home Hub on android.

Solve Starling Home Hub black/white screens issue on Android:

Follow the Starling Home Hub android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Starling LLC, developers of Starling Home Hub.