Contact Fitdays Support
Company Name: GUANGDONG ICOMON TECHNOLOGY CO., LTD
About: App instruction
Fitdays +, Multi device in one App, smart health monitor,
covering smart body fat instrument, nutritional analysis, Body girth
measurement, Height measurement and etc devices, support fitness, weight loss,
body parameter data record and etc. Fitdays +, help you go get professional
health management, guide you to a health life.
Fitdays Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: android@fitbit.com
Website: 🌍 Visit Fitbit Website
Privacy Policy: http://www.fitbit.com/privacy
Developer: Fitbit LLC
3 Most reported problems 😔💔
Something is off with the app
by Ms Peachy
I’m not sure when the problem arises as the first few months the app worked fine. Now it’s showing lbs in the 1000s. I delete the older app and added the + app and it’s still giving the same issue. The scale itself works fine but the app doesn’t match the scale. The decimal point is in the wrong place.
Very numb skull app
by Gabzahgp
This is the least intuitive app I think I’ve ever used. I started out with Fitdays, and then have been trying Fitdays plus. Fitdays, plus seems even more useless than Fitdays. There is no tech support, and now I’m really sorry I hesitated on returning the scale that I bought that works with these two apps.
Does not connect to Bluetooth
by EW32
Connected twice after two weeks of trying, once when connecting on initial setup. Good scale when it works. Unfortunately can’t get information out of it to track. $100 lost.
Have a Problem with Fitdays+? Report Issue
Why should I report an Issue with Fitdays+?
- Pulling issues faced by users like you is a good way to draw attention of Fitdays+ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Fitdays+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Fitdays+.
