Contact Fitdays Support
Company Name: GUANGDONG ICOMON TECHNOLOGY CO., LTD
About: Fitdays is an application for recording family weight data. This application can
help you connect a weight scale to measure and record weight, and provide chart
display and reports that can be used with family members.
Fitdays Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Fitdays. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Fitdays. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Fitdays Website
Privacy Policy: https://online.fitdays.cn/app/privacy
Developer: ICOMON
Read 18 Customer Service Reviews 😭😔💔
My Fitdays app seems to give an excessive figure for my WHR. I've done some manual calculations separately. I suspect the results have a significant effect on my body age.
Hi so my body fat went from 20.5 to 31.8 in one day,,, weight not increased some of my other stats increased massively. I know this is incorrect. How do I fix this
I apparently weigh about 8 lbs!? I just needs and still do, a simple scale that is accurate and have a way to calibrate manually. The bells and whistles are just more ways to break
App will not change people. Was setup for myself and worked fine. Add another person but will not change to myself when requested.log on and confirm but stays on the second person. Tried a different account on second iPhone but will let me add a second account for the second person. What can be done to fix this problem.
Hello, I need to delete a weigh in, is that possible? If so how? Thanks
I entered the wrong email when I downloaded the FitBit app. The app won’t let me change my email and I’ve had to create passwords 3 times that it accepts and then says is the wrong password. The virtual assistant sent me to the website to change my password and the website’s choice of language was only Chinese, which I don’t write, speak or read. Not very user-friendly.
Não consigo entrar no aplicativo, minha senha está correta, mas ta dando senha incorreta e quando tento mudar não chega no email. o que faço?
My scale is way off how do I recalibrate it
The app will not report body fat as of Tuesday the 17th. It will only report weight and BMI
How do I delete measurements from the claim box?
Hi, since yesterday the app only shows my weight and BMI, it doesn't show the fat percentage and such. How to fix this please?
Which digital body tape measurement with your fitdays app? I have the Lescale. Thank you for your time.
I am trying to switch my units from KG to lbs but i don’t know how to do so
Long time user. However, recently, I find that when I review "previous days", the info that I entered is gone. (no food items for today!) Isn't the info supposed to be retained from day to day?? Am I doing something wrong? Thanks!
how do i calibrate it ? it is off
Fitdays app does NOT report weight to Fitbit
by IPad.will.travel
I bought the Bveiugn Scale because I wanted a lower cost option for reporting my weight stats to my Fitbit App. This Fitdays is the app my new Bveiugn scale said to download. Upon initial setup the scale reported my weight to my Fitbit app, but not since. I have tried disconnecting and reconnecting, logging out of the apps then in. Neither of these actions worked. Then I tried to find s way to contact the developer through the app, nothing found. Finally I tried to get app support through the Apple App Store using the link provided here. That link does not work. There is a gross failure on this Fitbit Link feature. Additionally, the link from the Bveiugn scale to the Fitdays app ONLY works when the app is open on my iPhone and near the scale. If you weigh without first opening the Fitdays app and having it standby while you weigh, then it will NOT record your weight or other stats. Hoping that the developer will fix this quick.
Terrible UI
by LeeBerman80
I know “Cherry” will respond to this saying “user experience is their biggest concern”, but it’s not. A couple other reviews I read seemed to agree.
The data they show you is confusing at best. Thank god there are actual numbers to show your weight. The graph system is terrible. There’s no way to scale in or out. You just choose “Day” “Week” “Month” or “Year” and it shows you a line going down or up with random dates. If you’ve been using this app less than a year, it just shows you a dot.
When you go to user data, it asks to access your calendar for some reason then shows you their calendar which doesn’t work. I try to tap on January 2nd and the screen slides to middle of February on some random date. It’s just a terrible design.
So Cherry, fix your app. First, just plain fix it. I weighed myself January 2. Why can’t I tap on that date and see that info. Secondly, take the data you’re gathering from the scale and translate it into charts and graphs that are meaningful and can be interacted with.
Pro: app hooks up to my scale and tells me my weight. Which a normal scale does anyway
Trash
by Leashiya
This is a piece of JUNK! I bought one of these scales it listening to the bad reviews! THE APP DOSENT WORK SO YOU CANT USE THE SCALE! DONT WASTE YOUR MONEY! THIS was a waste of my money that I don’t even have. I’m trying to get my life together and go the the army. But I have to get my weight down. I was trying to keep up with my weight with this scale I was so happy to get, just to find out the app doesn’t work AT ALL! I can’t even register which means I can’t use the scale! I waited for this scale for days! Just for it not to work I’m very very disappointed and will get a refund if my money! Have a great day. Please fix the app you have made for other people don’t have to go though this. If i could give it zero stars I WOULD
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- If you are a Fitdays customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Fitdays.
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