Immich Status

Last Updated on 2026-04-13 by Hau Tran

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Most reported problems

Not working

80.0%

20.0%

Common Immich Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Immich network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Immich App
1. On android, goto Settings » Immich » click [Force Stop]

Clear Immich App Cache and Data:
1. On android, goto Settings » Apps » Immich » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Immich.

On android, goto Settings » Apps or Manage Apps tab.
Click Immich » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Immich » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Immich

E-Mail: [email protected]

Website: 🌍 Visit Immich Website

Privacy Policy: https://immich.app/privacy-policy/

Developer: altran1502

Apr 20, 2026, 10:38 AM
a Windows user from Tours, France reported problems with Immich : Not working
Mar 21, 2026, 04:30 AM
a Windows user from Salon-de-Provence, France reported problems with Immich : Login
Mar 21, 2026, 04:30 AM
a Windows user from Salon-de-Provence, France reported problems with Immich : Not working
Mar 04, 2026, 09:43 PM
a Linux user from Griesheim, Germany reported problems with Immich : Not working
Sep 24, 2025, 11:03 PM
a Mac user from Amsterdam, Netherlands reported problems with Immich : Not working
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