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About: This is a client app for Immich Server and you will need to run/manage the
server on your own in order to use the app. Website: https://immich.


 
  2025-02-11

Immich Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Verified email ✔✔

E-Mail: alex.tran1502@gmail.com

Website: 🌍 Visit Immich Website

Privacy Policy: https://immich.app/privacy-policy/

Developer: altran1502




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https://immich.app






3 Most reported problems 😔💔

4.8 out of 5

Great potential; IOS syncing needs work

2025-02-19

by Mle0789

Great potential. I SO MUCH want this app to succeed and be the de facto long term replacement for google photos. I WOULD PAY MONEY. The web UI is promising and seems perfectly capable of managing even large libraries (3TB+) efficiently.

However, the iOS syncing is extremely unreliable, particularly the background upload. I find that on 3 out of 3 phones the background upload has uploaded 0 photos even after days or weeks, no data gets uploaded.

The only upload that mostly works is foreground upload but it’s slow (which oddly varies), gets stuck with vague errors or no errors and generally requires constant babysitting.

Great functionality, some issues

2025-02-20

by Aayci

The app does what it says. For my wife, it excelled at downloading her library. For me, with 60k photos (a lot in the cloud and raw) it has taken a long time and BG sync seems to be borderline useless. The app freezes after a few seconds on both of our devices, especially mine. Sometimes it catches up if I leave the screen on for a few minutes, sometimes it crashes. The first time around it filled my phone up with local downloads of images in the app that I already had on device. That was solved by uninstalling and reinstalling. Definitely not perfect but for what it is, I still think it’s an amazing bargain and amazing tech!

Aesthetically polished but unreliable

2025-02-21

by LeFauxMatt

I keep on checking back with this app, but it’s not quite there yet in terms of being able to reliably sync my photos with is a deal breaker for me to feel any confidence in it replacing other cloud-based solutions. Every time I have tried using the app to sync my photos, it inevitably stops at a point and makes no further progress. I have thousands of photos waiting to be synced and the number has not changed in days of waiting. Even if I manually press the sync button and leave the screen on, it doesn’t make any difference.


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