elroy Reviews

You people delay on when someone account is block or lock to attend to the person to fixed

And also you people can’t find things for someone when he need help from you people and if hard for you people to see something to someone account to fixed improv it well and make it better cause the account is good to be used so you people have to work on it and manage things better because what happen to me I called and it can’t be solved for me for hours now no one attend to me back for feed back how and why then block/locked my account

Every day someone try to steal money from my account, you don’t fix it

La verdad empezó bien pero últimamente está muy mal no me deja a ser transacciones y me pone de malas por q es para echar gasolina y me deja q mal

Todo son problemas y nunca resuelven nada, conectar el banco pasar dinero y todo lo que ello convenga, en fin solo es funcional para enviar dinero pero desde la app de bossRevolution

Llevan casi un mes sin poder hacer transacciones ni recibir ni retirar, tengo dinero allí y no hay forma de poder sacarlo re mal

Horrible

This is a joke! I’ve had the worst banking experience of my life with this company! When I should’ve received my deposit, all of the sudden I couldn’t access my account! I called them and the guy said I would be getting a call back either later that day or the next day. A week went by and I called again. I still couldn’t access my money and no one could advise me anything on my acct. That guy told me the same thing as the first guy, except that one told me it wouldn’t be that day or the next most likely to get a call back about my acct. He said the just be patient a little while and someone would call me to help resolve it. I waited weeks on access to a fairly decent amount of money golf mine that I never got! Nor did I ever even get a return call. All they had to do was tell me that my deposit had been returned to the company that made the deposit. I finally found out weeks later when the company that made the deposit called and told me it had been sent back. All this app had to do was tell me that much and it would’ve made everything totally different. And I could’ve accessed my money a lot sooner and easier. But like I said, no one would even give me that much info. And to not even call the customer back from lot one but two calls made to them is absolutely horrible business etiquette! No respect for the customer whatsoever! I wouldn’t waste my time or money messing with these folks. And if you ever need an answer about something financial with your account, good luck getting someone to acknowledge you and answering you in any reasonable amount of time or at all even. It’s like they don’t care about the people who are helping build and shape their entire business. Also, there are considerable restrictions and limits on the Basic account, so if you need an account with regular banking features, unless you are willing to pay for the account (and trust me, there are numerous apps and companies that you can get a much better account without a ton of limits for no fee every month), this company is a terrible choice!

But service don’t download elroy it’s really bad , the costumers service is bad They dont respond in time and not provide a solution

Keeps rejecting any withdrawal even for banks without problem with any other financial app. Takes weeks to receive a robotic copy-paste email reply that is zero information. Phone representative know little to nothing.

I have more than a week trying to use the money I have in elroy and they simply say that there is an error in the system and they don’t let me use my money, according to them they have already sent my card and I already have 2 weeks waiting for that

Do NOT waste your time with this app. They are an unethical company. After using their app and complying with the new user deposit terms, they decided NOT to honor the terms to pay out the bonus. After asking them to close my account and cut me a check for my balance, they said they don’t cut checks under a certain amount and that the funds would be kept by them…how is this legal?!?
STAY AWAY!

Downloaded elroy and decided to give this company a try. When signing up, it asks you to put in your phone number and says it will text you a 6 digit code. You NEVER receive the code !! 😡 And when you start over and try again, it gives you an error message that says “something went wrong” !! I’m no longer interested in banking with this company !! If it’s doing this from the very beginning, what other problems am I gonna have a month or two down the road ?? Maybe….. just MAYBE, I might try again, in a year !! That is if elroy is still in business, which is DOUBTFUL from my experience and this broken app !!

I may be biased, but this the best banking application out there.

App is so fast and easy, setup in less than 1 min! Also it has so many benefits from highest interest rate on the market, no fees, no minimums and I can set up direct deposit and get paid up to 2 days early. Finally a bank that works for me!! Thank you this app

App was easy to setup. I linked my payroll very quickly, integrating credit cards and other accounts was a breeze through Plaid. Now I got a better control seeing all my money in the same place. Great interest rate on my savings!! Customer service is faster and more efficient than banks, for real!

Couldn’t ask for any more from a banking service. Getting paid on Wednesday is great for helping pay my bills on time. The single use card is cool for online orders! The high interest rate is a nice bonus helping me save.

Very good app, whwnever something i dont know theres alwyas a chat available for help, if you dont have a ssn or itin number this is a nice app for banking

Thanks for providing another bank avenue with great new features. All Veterans no matter what age can benefit from this app!

Es una de las mejores app que he conocido y hasta el momento lleva la delantera
Felicidades sigan así no cambien excepto si es para mejoras
Gracias