Upscale Status

Last Updated on 2026-04-06 by Shopsense Retail Technologies Limited

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Most reported problems

Not working

66.7%

Photo/Video

33.3%

Common Upscale Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Upscale network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Upscale App
1. On android, goto Settings » Upscale » click [Force Stop]

Clear Upscale App Cache and Data:
1. On android, goto Settings » Apps » Upscale » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Upscale.

On android, goto Settings » Apps or Manage Apps tab.
Click Upscale » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Upscale » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
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Developer: PixelBin

Jul 07, 2025, 11:24 PM
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