Contact CancerBuddy

Contact CancerBuddy Support


Company Name:

About: Bone Marrow & Cancer Foundation welcomes you to CancerBuddy, the buddy system
app for: • Patients – Bond with people as you navigate treatment
together. • Survivors - Get support people for life changes and mentor others
in treatment.


 
  2026-05-15

CancerBuddy Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit CancerBuddy Website

Privacy Policy: https://bonemarrow.org/cancerbuddy-privacy

Developer: BONE MARROW AND CANCER FOUNDATION, INC







3 Most reported problems 😔💔

4.1 out of 5

Can’t create an Account

2025-02-18

by Shelly1020

While I absolutely love the idea, I think the app still needs to work through some kinks. It won’t even allow me to create an account. I get a message saying I’ve exceeded the number of daily logins for my email when I try to create an account/password. Not sure how I can exceed the login access, when I’ve never logged in? Excited to see improvements!

I’ll stick to my social media

2025-02-19

by Norma'49

Looked at it, but I don’t really see the point. I want support from the people who know me and love me. And on Facebook, Insta, etc there are plenty of ways to connect with other patients and survivors. Cute idea but not for me. I don’t have the energy to follow another channel right now.

Great in theory…

2025-02-20

by DCLanter

Wonderful idea but the app doesn’t seem to work well. It took lots of time to create the profile due to crashing and not loading properly. Once I was done I tried searching the groups but nothing showed up when I typed in the keywords box. All that shows up is the preloaded groups. Finding buddies isn’t very easy either. I can’t search by state. And when I do get results from the filters, they are minimal. So either there’s not many people using the app or it’s not loading properly. Either way, I wish it wasn’t so hard to use. I’ll be looking for other options that are similar.




Have a Problem with CancerBuddy? Report Issue




Why should I report an Issue with CancerBuddy?

  1. Pulling issues faced by users like you is a good way to draw attention of CancerBuddy to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CancerBuddy customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CancerBuddy.


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