Quick Capture app not working? crashes or has problems?

Quick Capture Status

Published by Philip Davis

Quick Capture is a frictionless note taking app. It's focused on helping you
get your ideas out of your head, and into plain text.

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Common Quick Capture Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Quick Capture app on iOS and Android devices. Solve all Quick Capture app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Quick Capture iPhone Issues and Solutions

Quick Capture iOS app crashes, not working, errors
Quick Capture iOS app network issues
Quick Capture on iOS has black/white screen

Quick Capture Android App Issues and Solutions

Quick Capture has errors/crashing/not working
Quick Capture server network connectivity issues
Quick Capture has black screen

Quick Capture iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Quick Capture app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Quick Capture app crashes or not working on Iphone (iOS):

Close and restart the Quick Capture app on iPhone
Update Quick Capture app to the Latest Version for iOS
Uninstall and reinstall Quick Capture iPhone app
Update your iPhone to the latest iOS version

Fix Quick Capture on iPhone unable to connect to server/internet connection issues::

To resolve Quick Capture network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Quick Capture black/white screen (blank screen) on iPhone:

Follow the Quick Capture iOS app troubleshooting guide Here →

Quick Capture Android App Issues and Solutions

Fix Quick Capture not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Quick Capture app issues:

Force Stop the Quick Capture App
1. On android, goto "Settings" » click Quick Capture app. » click "Force Stop".

Update Quick Capture to the latest version on PlayStore

Clear Quick Capture App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Quick Capture app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Quick Capture.

Fix Quick Capture unable to contact server/ Quick Capture internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Quick Capture » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Quick Capture » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Quick Capture on android.

Solve Quick Capture black/white screens issue on Android:

Follow the Quick Capture android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Philip Davis, developers of Quick Capture.

75% Contact Match

Developer: Esri

E-Mail: [email protected]

Website: Visit Quick Capture Website

About this app

It's focused on helping you get your ideas out of your head, and into plain text. Live Text, Dictation, and Keyboard. There are three input modes to help you do this. You can also share your notes with others, or send it to other apps.