Infinity Signature Capture app not working? crashes or has problems?

Infinity Signature Capture Status

Last Updated on 2015-08-12 by RDM Infinity, LLC

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Summary of Infinity Signature Capture Problems 😠👌🔥

- Some users have reported issues with sending signatures to email

- One user suspects the app may be a scam

Have a Problem with Infinity Signature Capture? Report Issue

Common Infinity Signature Capture Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Infinity Signature Capture app on iOS and Android devices. Solve all Infinity Signature Capture app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Infinity Signature Capture iPhone Issues and Solutions

Infinity Signature Capture iOS app crashes, not working, errors
Infinity Signature Capture iOS app network issues
Infinity Signature Capture on iOS has black/white screen

Infinity Signature Capture Android App Issues and Solutions

Infinity Signature Capture has errors/crashing/not working
Infinity Signature Capture server network connectivity issues
Infinity Signature Capture has black screen

Infinity Signature Capture iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Infinity Signature Capture app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Infinity Signature Capture app crashes or not working on Iphone (iOS):

Close and restart the Infinity Signature Capture app on iPhone
Update Infinity Signature Capture app to the Latest Version for iOS
Uninstall and reinstall Infinity Signature Capture iPhone app
Update your iPhone to the latest iOS version

Fix Infinity Signature Capture on iPhone unable to connect to server/internet connection issues::

To resolve Infinity Signature Capture network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Infinity Signature Capture black/white screen (blank screen) on iPhone:

Follow the Infinity Signature Capture iOS app troubleshooting guide Here →

Infinity Signature Capture Android App Issues and Solutions

Fix Infinity Signature Capture not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Infinity Signature Capture app issues:

Force Stop the Infinity Signature Capture App
1. On android, goto "Settings" » click Infinity Signature Capture app. » click "Force Stop".

Update Infinity Signature Capture to the latest version on PlayStore

Clear Infinity Signature Capture App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Infinity Signature Capture app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Infinity Signature Capture.

Fix Infinity Signature Capture unable to contact server/ Infinity Signature Capture internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Infinity Signature Capture » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Infinity Signature Capture » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Infinity Signature Capture on android.

Solve Infinity Signature Capture black/white screens issue on Android:

Follow the Infinity Signature Capture android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RDM Infinity, LLC, developers of Infinity Signature Capture.

About this app

Collect signatures quickly and easily to send in an email or print directly from your phone or tablet. Add an optional custom disclaimer to include in every document, and additional notes to accompany each signature.