Captured app not working? crashes or has problems?

Captured Status

Last Updated on 2015-03-02 by Magnetism Studios

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Common Captured Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Captured app on iOS and Android devices. Solve all Captured app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Captured iPhone Issues and Solutions

Captured iOS app crashes, not working, errors
Captured iOS app network issues
Captured on iOS has black/white screen

Captured Android App Issues and Solutions

Captured has errors/crashing/not working
Captured server network connectivity issues
Captured has black screen

Captured iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Captured app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Captured app crashes or not working on Iphone (iOS):

Close and restart the Captured app on iPhone
Update Captured app to the Latest Version for iOS
Uninstall and reinstall Captured iPhone app
Update your iPhone to the latest iOS version

Fix Captured on iPhone unable to connect to server/internet connection issues::

To resolve Captured network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Captured black/white screen (blank screen) on iPhone:

Follow the Captured iOS app troubleshooting guide Here →

Captured Android App Issues and Solutions

Fix Captured not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Captured app issues:

Force Stop the Captured App
1. On android, goto "Settings" » click Captured app. » click "Force Stop".

Update Captured to the latest version on PlayStore

Clear Captured App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Captured app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Captured.

Fix Captured unable to contact server/ Captured internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Captured » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Captured » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Captured on android.

Solve Captured black/white screens issue on Android:

Follow the Captured android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Magnetism Studios, developers of Captured.

About this app

In addition to being a surprisingly useful place to keep your ideas, to do apps like Things and OmniFocus integrate with Reminders, allowing you to instantly add things to your Inbox. Very handy. Try it, you'll like it. It's instantly added to the built in Reminders app on your phone. Open Captured , type what you want to capture and press Done. What's so great about adding to Reminders? this app makes it easy to remember anything, instantly.