Trustpilot: Reviews & Ratings Reviews

Trustpilot Reviews

Published by on 2025-04-09

🏷️ About: Shopping online? Get peace of mind with Trustpilot, the world’s largest independent review platform for online shopping and services. With more than 190 million reviews — and a new one posted every second — you can buy with confidence no matter what you’re looking for.


       


Overall Customer Experience 😎


🤬 Negative experience
49.6%

😎 Positive experience
32.6%

🫥 Neutral
17.8%

~ from Justuseapp.com NLP analysis of 3,092 combined software reviews.



Read 20 Customer Service Reviews 😠💢

4.8 out of 5
I truthfully wouldn’t waste any time posting reviews on this site..

I love the concept of this app, sadly they seem to suspend your account for no apparent reason. You’ll spend a great deal of time and effort posting reviews only to have your account banned and your reviews taken down. I’m a valuable and trusted member of the reviewing community. I’ve been writing reviews for nearly 15 years. I am a member of the Elite Squad of reviewers on Yelp. I have never had any issue with my reviews. I truly am taking precious time out of my schedule to write these reviews and post them on this app in order to help other people who might need to read these reviews.

The fact that this app keeps suspending my account has left me so frustrated that I likely will not try to post reviews on their site any longer and I will no longer support their site in general. An example of my getting my account suspended occurred very recently, when I was attempting to leave a review for my Primary Care Physician (PCP). this app quickly suspended my account and then had the audacity to ask me to prove that I was a patient of this medical provider! The worst part, is that I gave them proof that I was a patient, but to this app, this proof wasn’t good enough, they both want and refuse to accept proof that is private in nature.

I truthfully wouldn’t waste any time posting reviews on this site.

Don’t publish your business with these guys

Creating a business profile with these companies is a complete waste of time if they offer no meaningful control over it. Once you set it up, it stays there; you cant remove it, but they can delete it as well. They allow a deluge of fake reviews, and even when you provide solid proof, they refuse to take action on behalf of businesses. They prioritize selling your data, which leads to an onslaught of scammers and fraudulent reviews—this is what drives their business model. I strongly advise against putting any data or business information on this platform.

Worthless app

I submitted a review of a service called "Squabbles" on this app, only to have it flagged and taken down by this app's "integrity" review. They sent an email asking me to provide receipts of my purchases from Squabbles. However, as a very busy person, I don't have the time, nor do I want to waste more time, tracking down receipts to verify a review that ultimately won't contribute, enhance, or resolve anything in my life. this app's system for flagging legitimate reviews is flawed, as it requires individuals to go through numerous hoops just to leave a simple review. The ones truly affected or deprived of a review are this app readers and potential customers who could have learned something about the useless service, Squabbles. This situation makes me wonder if both companies are owned by the same people, given their equally subpar service offerings.

Sometimes they remove reviews

I had a review up for months and no problem. I gave a company a 1 star review, then all of a sudden they took it down and said they were not sure I used it. I see a lot of other 1 star reviews up. I have been falsely flagged, by a company, and my review is immediately hidden, but when I flag a person that had 2 reviews pop up around the same time and had the same exact name his review stays up. I just checked and the guy with 2 5 star reviews still has both of his reviews up. I am starting to not trust this company. I wonder sometimes if the business pay them. I don’t know, but I wonder or if they don’t like a person, for whatever reason, then they cause that person a headache.

What’s the point?

I attempted to make a review of a absolutely terrible company I spent the last two years working with on a B2B basis. It’s a foreign company, therefore not to many review services have this company even listed as an option to review them. I found that this app has 15 previous reviews of the company. I created an account with this app, I put in my experience with the company only to have this app pull the review and treat me like a criminal because I wrote a review. What I mean by treating me like a criminal is they requested an absorbent amount of information to “prove” that I worked with this company. I submitted invoices and screenshots of various communications, as requested by this app, only to have my review again retracted by this app. I am beyond frustrated at this point. I spent to much time just getting my thoughts together to write the original review, only to be disappointed by the fact that this app doesn’t believe me for no apparent reason. It’s beyond ridiculous, and incredibly frustrating, they compounded my issues with the said company. 🙄 what’s the point of making such stringent standards to write a review? You’re making it known that you’re not on the side of the consumer, but instead on the side of corporations. At least in this instance that’s what you’re doing

Disappointed

Giving 2 stars because this app is pretty decent for reading reviews. As far as writing a review; not worth the hassle. I reviewed a company favorably. My review contained nothing inappropriate or offensive yet was “flagged” for “violating their guidelines.” I went over the guidelines and had 3 friends look over them; none of us could find anything that violated their guidelines. Curious, I responded to their email asking exactly what guidelines were violated? No response. I emailed a copy of my receipt from the company I reviewed as requested; a receipt is not a high tech deterrent in the fight against fake reviews and, like most people, I don’t save boxes of my receipts. Of course, this involves taking the time to block out any personal info on the receipt. My review was put back up…after 4 emails back and forth. Too much hassle and a waste of my time. Deleted Trustpilot .

I’m thankful

I’m really so happy it work and I’ve been search for a way for find an app since 2019 where I can purchase iTunes cards and now I’ve found the best app where I can easily purchase an iTunes card without any delay
Thank you so much this app 🙏🏽🙏🏽💯💯💯✅
I’m really so grateful

Makes the world easier

To be able to see what other people thinks about items and services is extremely important. especially with today’s prices. I just wished I looked up a couple of on line purchases before I made a purchase. I definitely will going forward,

Such a Great Way to Buy or Pass with Confidence

I’ve especially appreciated being able to check into businesses that post appealing-looking merchandise on Facebook but seem a bit sketch. Almost all I’ve looked into have info on this app, and the reviews have been super helpful in allowing me ti make a decision one way or another and move on.

Awesome

Application for accessibility options. Thank you. I will recommend this application fully. It will be best to have that in the Icelandic App Store if that is a good option for you, I recommend this application for a iPhone users who like to submit a review for the eSIM capability companies for other companies, thank you very much is a very good. Application for accessibility options. Thank you.

I nice thing to have

Yes it nice and I feel like it’s made for people who need help I trust it so far and I just feel like it’s a gift with so many things in it just for me and I don’t know if I’m wrong but it’s dream come true to be able to do something with it and it’s special things one of few people gift I believe so if you have one you most be lucky

Grateful for Trust Pilot

I’m so grateful that Trust Pilot exists. It’s hard to tell which apps are worth time and money and which aren’t. Reviews are hard to tell if they’re sponsored or not. But I can trust Trust Pilot! Also, in an era it being so hard, if not impossible, to reach anyone at bad companies, the very last satisfaction is that at least you can share with others your experience.

Serious reviewing system

I no longer see BBB or Yelp as reliable data.
Reddit is too hard to access. Trust Pilot is comprehensive and both mindful of $/combined review scores and detailed enough to deliver macro opinions. My recent review was on a 20% 3-1 star organization which sells events that most people just do once. 1 time in 5 not happy reviews shows a higher frequency of problems than I want to risk.

Ethical

I requested that they freeze and issue a consumer warning on “The Life Coach School”. Why is it okay to receive ten 5 star reviews in a single day? There is no way she didn’t ask for those. Please help. This woman has ruined my financial life and is ignoring my review and everyone else’s and going on to sell more products before addressing the issue in an ethical way or even at all. She is dangerous.

Well TRUST this review site

Name says it all as they do not mess around when it comes to legit thoughts or reviews about even big name companies being posted for everyone to see and use these as you see fit but know they are fair and legit and verified is always key so just trust me if you want to get any idea of somewhere you haven’t been but like to know, this is definitely the place to do your homework

Keeping tabs on the internet

I love this app because they make trust a priority and maintain actual accounts of consumers and their experiences dealing with companies that sell products/services online. Making life a little easier and preventing people from false or misleading web sites. The Wild West days of the internet are behind us now that we have this valuable resource of this app. Keep keeping them honest, I love what you do.

Trust but Verify

Trustpilot was recommended by a friend who shops almost exclusively on online. As a physician, she seldom has time in her schedule to physically shop. When discussing an online purchase I made with no communication by the seller she looked the company up and to my horror read me the reviews.
We put faith in companies that once we input our credit card information—we have entered a contract “if you will.” I pay, you send in a timely manner.

This has been an eye opening experience for me. Given most online retailers are in China, it’s imperative one researches the company via Trustpilot or it’s truly buyer beware. I absolutely love Trust Pilot and value the reviews and feedback others have taken the time to share.

It’s an incredible tool for those who put trust in buying online.

This is a must use site!

Despite not having every single thing I search for, which is not a real expectation, they can’t have everything lol, it has saved me money so many times. I see something on Instagram or Facebook or Twitter or TikTok about a company selling something that I find interesting. I then go to this app put in the name of the company that is selling the item and when it does have it in it’s database it gives me a customer rating with reviews of the company. I’ve been using it for a number of years now and like I said it has saved me money.

Perfect Company

I have become to be a Very Trustwory person on this app. I believe everything they say. They are here to give nothing but the truth and I wouldn’t trust anyone else. Thank you so much for being here for us. So we don’t fall into traps that cause us to waiste money. You are truly honest and I commend you as the best company out there today. I have asked several questions and received the correct answers so I don’t throw away money I need to survive. Especially with A.i. out there now it becomes even harder to know if something is even real. But, you now the rest of the field to the ground. God Bless you all. Sandra Steele

Love reviewing

Trustpilot is great! Some of the reviews seem harsh and not necessarily targeted right. For example, my local grocery store has a horrible rating and it all seems to be related to the pharmacy. I personally don’t use the pharmacy. Maybe separating them may help? Just a thought.

Great app and I do recommend



Is Trustpilot Safe? 🙏

Yes. Trustpilot: Reviews & Ratings is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 3,092 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Trustpilot Is 39.7/100.

Safety Analysis

88.6% of users say app is Safe 👍
88.6%

7.8% of users have Some Concerns ⚠️
7.8%

3.6% of users say app is Risky 🚨
3.6%


Is Trustpilot Legit? 💯

Yes. Trustpilot: Reviews & Ratings is legit, but not 100% legit to us. This conclusion was arrived at by running over 3,092 Trustpilot: Reviews & Ratings User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Trustpilot Is 61.4/100..

🔏 Privacy & Data Safety

Trustpilot collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

How was your experience with Trustpilot: Reviews & Ratings? Post a Review




Features

Shopping online? Get peace of mind with Trustpilot, the world’s largest independent review platform for online shopping and services.

With more than 190 million reviews — and a new one posted every second — you can buy with confidence no matter what you’re looking for.

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