🏷️ About: Discover the best of Japan right at your fingertips with Ichigo: Your Japanese Marketplace. Our app is the one-stop shop for all your Japanese needs, featuring a wide variety of products showcasing the rich culture and flavors of Japan.
App consistently crashes on opening, often repeatedly before working.
Emailing directly was blocked by system, forced to contact help through app.
Customer service is dubious at best; response to failure to meet listed delivery window is akin to grifters. Yet to respond to second email.
Product is substandard for price (got it, I took a risk ordering chocolate in summer, but maybe if it didn’t take 21 calendar days from warehouse to door it wouldn’t all be ruined).
Hopefully your experience with this company will be better, but I’m done.
It won’t open! I’ve tried deleting and reinstalling, but it still fails. I managed to order once off this site and was happy with my purchase, but the annoying glitches which they have not fixed keep me away. Customers have complained about this issue for over a year, it’s still isn’t corrected.
Downloaded Ichigo today and every time I open it, it crashes immediately. I can’t even use it!
I was excited for Ichigo but it is very underwhelming. I tried to change my shipping address via Ichigo but could not do it- I thought it was a location problem but I was able to change it perfectly fine on the website. The same thing happened when I tried to open a ticket. It kept saying I was missing something in the message, however I filled out everything. I did it online and the ticket was opened with no problem. Please fix these issues! It makes it annoying to use Ichigo
I was really excited to get this order for my significant other for Valentine’s Day, and the package is still not here. Now I won’t have anything to give him for our plans. I ordered over a month ago.
Really wanted to buy from Ichigo, but as soon as I open it and try to use it it closes, I tried uninstalling and reinstalling, but it doesn’t work either, I’m very confused (the first time I opened Ichigo it worked like normal until it had to show me the home page)
I love the offerings on Ichigo. Unfortunately it never loads my past orders, doesn’t update payments or shipping addresses, and I can’t track orders reliably. I love everything I’ve ordered but Ichigo itself is frustrating to use even when it’s updated.
It’s quite a good storefront for Japanese snacks, but the lack of Apple Pay on an Apple device makes purchasing quite inconvenient. Please consider adding support for it in the future.
I really wanna buy stuff, from Ichigo but it won’t let me. Every-time I try to check out it doesn’t let me because of how laggy & glitchy Ichigo is.
I was already a subscriber to Sakuraco but I really love how Ichigo brings all kinds of Japanese snack brands together into one convenient app! I can now shop to my heart’s (stomach’s) content! 💙😋
Ichigo: Japanese Marketplace does not appear safe based on available data.
JustUseApp Safety Score for Ichigo is 0.5/100.
This assessment is based on our NLP analysis of 26 user reviews.
Combined with the app store average rating of 3.6/5.
Ichigo: Japanese Marketplace does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Ichigo is 0.5/100 .
This conclusion is based on analysis of 26 user reviews.
Ichigo collected the following data from you:
Our app is the one-stop shop for all your Japanese needs, featuring a wide variety of products showcasing the rich culture and flavors of Japan.
Explore our limited-edition snacks, tea, traditional home goods, kawaii plushies, toys, and beauty products—carefully selected to ensure quality and authenticity.
You'll always find something new and exciting to discover as we drop new items and curated collections every week.
Get your hands first on the newest seasonal items that you won't find outside Japan.
Discover the best of Japan right at your fingertips with Ichigo: Your Japanese Marketplace.
