Contact Ichigo Support
Company Name: ICHIGO Inc. (Japan)
About: Discover the best of Japan right at your fingertips with Ichigo: Your Japanese
Marketplace. Our app is the one-stop shop for all your Japanese needs, featuring
a wide variety of products showcasing the rich culture and flavors of Japan.
Ichigo Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Ichigo Website
Privacy Policy: https://tokyotreat.com/privacy-policy
Developer: ICHIGO Inc.
3 Most reported problems 😔💔
Deleting App // Buyer Beware
by OlSpanky
App consistently crashes on opening, often repeatedly before working.
Emailing directly was blocked by system, forced to contact help through app.
Customer service is dubious at best; response to failure to meet listed delivery window is akin to grifters. Yet to respond to second email.
Product is substandard for price (got it, I took a risk ordering chocolate in summer, but maybe if it didn’t take 21 calendar days from warehouse to door it wouldn’t all be ruined).
Hopefully your experience with this company will be better, but I’m done.
Glitchy
by Christmas Kelly
It won’t open! I’ve tried deleting and reinstalling, but it still fails. I managed to order once off this site and was happy with my purchase, but the annoying glitches which they have not fixed keep me away. Customers have complained about this issue for over a year, it’s still isn’t corrected.
Literally unusable
by Leecherscreepers
Downloaded the app today and every time I open it, it crashes immediately. I can’t even use it!
Have a Problem with Ichigo: Japanese Marketplace? Report Issue
Why should I report an Issue with Ichigo: Japanese Marketplace?
- Pulling issues faced by users like you is a good way to draw attention of Ichigo: Japanese Marketplace to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ichigo: Japanese Marketplace customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ichigo: Japanese Marketplace.
