Neovel Status

Last Updated on 2024-03-01 by Neovel

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⚠️ Most reported problems ⚠️

Not working

53.8%

26.9%

Crashes

15.4%

Account

3.8%

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Common Neovel Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Neovel network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Neovel App
1. On android, goto Settings » Neovel » click [Force Stop]

Clear Neovel App Cache and Data:
1. On android, goto Settings » Apps » Neovel » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Neovel.

On android, goto Settings » Apps or Manage Apps tab.
Click Neovel » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Neovel » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Neovel

E-Mail: contact@neovel.io

Website: 🌍 Visit Neovel Website

Privacy Policy: https://neovel.io/tos/pp

Developer: Neovel

Apr 12, 2025, 04:36 PM
a user from Reims, France reported problems with Neovel : Login
Mar 17, 2025, 10:45 PM
a user from Tergnier, France reported problems with Neovel : Login
Feb 20, 2025, 01:29 AM
a user from Brussels, Belgium reported problems with Neovel : Login
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