HHOLOVE Reviews

New subscription service rolled out and basically you won’t be able to get daily diary or the AI pet recognition videos anymore. The whole reason I bought the product was for the daily cat diary and the cute videos of my cats while I was out working but now without the subscription this machine is downgraded to just a feeder with a laser pointer that doesn’t always reliably feed my cats and HHOLOVE is working on and off.

Bought the cat feeder a two years ago and has been fine but just recently a lot of features were disabled and they want a yearly fee to restore them. There are several brands I would recommend before getting this brand of feeder!

The update to HHOLOVE is terrible. Takes forever to update status screen. Always shows status as “in use” even when it’s not. Not reliable or timely information. The old app worked great, this version is useless. I really like the idea of an app, especially when I’m out of town or away for most of the day. This version of HHOLOVE is so bad that I don’t even bother opening it anymore.

The old app worked fine. It was simple, you logged in and everything was in front of you. Now I’ve got to watch an ad first and then go to another page which shows me nothing, then go to the old page with all the information I need.

Fix your app, i paid so much money for your app to crash all the time. Shame

Do NOT buy this cat feeder. I researched quite a few cat feeders and finally settled on this one. Although I have Amazon Prime, it took a WEEK to receive it - just two days before I’m supposed to go out of town. Well . . . despite numerous attempts (15 attempts!!!!) to pair it to my network and my phone, it would NOT do so. I read the instructions MULTIPLE TIMES, followed all of the error messages that appeared EACH TIME the device failed to pair, FOLLOWED the e-mails that the company automatically sends each time when the device fails to pair, and tried to contact their bogus 24-hour “customer support” - including their DISCONNECTED phone number without success. I even called Amazon that now provides tech support and we went through ALL of the same attempts - AGAIN with NO SUCCESS.

So, I now have to return it (again, I’m VERY BUSY for the next two days before I go out-of-town) and have to figure out what I’m going to do!

Run, don’t walk, from this SCAM!

So what am I supposed to do when HHOLOVE suddenly disconnects from the machine while we’re out of town? The whole point is to have a reliable machine to feed my cat if I’m gone.

Over this company.

I have the HHO Love Litter Bot that works great. Why did you have to change HHOLOVE and make me search to figure out how to manually shovel or discard? Then you made it so that we have to log in and now my wife and I cannot have HHOLOVE on our phones connected to the bot at the same time. Frustrating and pointless.

I use HHOLOVE on iPhone and iPad. It generally works, however sometimes takes a while to load up the video feed.

The iPad version, when I go into full screen mode, does not have the correct orientation so I can’t really go into full screen on my iPad.

This feeder is fantastic and so is the customer service. Purchased the feeder almost a year ago. I had a few issues and they were resolved promptly by customer service via text. I love that you can view your fur baby when not at home and see the food bowl to see if they are eating, when my cat hears come and eat he runs. HHOLOVE is very user friendly and if you have a problem you can contact customer service through HHOLOVE . Would recommend this feeder!

HHOLOVE is super easy to use! I can login anytime to watch , talk and play with our Sphynx cats! I LOVE the laser pointer play functions ability to schedule playtime, perform random patterns and extended time. I also use the voice function quite often and it works perfectly. We love this app car products! Thank you!

It's more than a feeder, it's an entertainment center. The laser and voice features keep my cat amused for hours. A joyful experience for her!

Simple and easy to use app, together with this app, you can remotely control the situation of the cat at home when you are not at home, generate a video at night like a movie to record the cat's details.

this app is a game-changer for pet owners. HHOLOVE, blends technology seamlessly with pet care. It simplifies feeding schedules, tracks health, and connects to smart pet devices for ultimate convenience. As a pet lover, I can't imagine life without it. this app has made pet care smarter and more worry-free. Thank you!

I love HHOLOVE, it works perfectly. I can see my cats all day. It notify you everything about your cat behaving and in top of that it’s so cute. I love the robot face. Best Buy ever.