BurnDefender Status

Published by BurnDefender Development

BurnDefender is here. Browse the Internet free of everyday annoyances like
pop-ups, video ads, & banner ads.

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Common BurnDefender Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BurnDefender app on iOS and Android devices. Solve all BurnDefender app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BurnDefender iPhone Issues and Solutions

BurnDefender iOS app crashes, not working, errors
BurnDefender iOS app network issues
BurnDefender on iOS has black/white screen

BurnDefender Android App Issues and Solutions

BurnDefender has errors/crashing/not working
BurnDefender server network connectivity issues
BurnDefender has black screen

BurnDefender iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BurnDefender app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BurnDefender app crashes or not working on Iphone (iOS):

Close and restart the BurnDefender app on iPhone
Update BurnDefender app to the Latest Version for iOS
Uninstall and reinstall BurnDefender iPhone app
Update your iPhone to the latest iOS version

Fix BurnDefender on iPhone unable to connect to server/internet connection issues::

To resolve BurnDefender network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BurnDefender black/white screen (blank screen) on iPhone:

Follow the BurnDefender iOS app troubleshooting guide Here →

BurnDefender Android App Issues and Solutions

Fix BurnDefender not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BurnDefender app issues:

Force Stop the BurnDefender App
1. On android, goto "Settings" » click BurnDefender app. » click "Force Stop".

Update BurnDefender to the latest version on PlayStore

Clear BurnDefender App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BurnDefender app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BurnDefender.

Fix BurnDefender unable to contact server/ BurnDefender internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BurnDefender » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BurnDefender » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BurnDefender on android.

Solve BurnDefender black/white screens issue on Android:

Follow the BurnDefender android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BurnDefender Development, developers of BurnDefender.

Verified email

Contact e-Mail: [email protected]

32.43% Contact Match

Developer: Brave Software

E-Mail: [email protected]

Website: Visit BurnDefender Website

About this app

Fewer data wasted on downloading annoying, irrelevant ads equals extended battery life. this app protects you from malware and other nasty virus risks. Out of the box, this app automatically blocks annoying and disruptive ads like pop-ups, video ads, banner ads, and ads disguised as content. Browse the Internet free of everyday annoyances like pop-ups, video ads, & banner ads. The account will be charged for renewal within 24-hours prior to the end of the current period. With a few simple taps, you can browse the web anonymously and stop companies from tracking your online activity. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. By downloading and installing the application, you agree to our Terms of Use ( app. com/terms. html) and our Privacy Policy.  ( app. com/policy. You can choose to block these ads, too, by turning off the Acceptable Ads feature in the this app settings. this app blocks ads before they’re downloaded. Shop your favorite sites and follow recipes without ads taking over your screen. this app is fast, sleek, and secure. Payment will be charged to iTunes Account at confirmation of purchase. No more annoying interruptions on video sites. Subscriptions  this app Premium is a paid service with auto renewable subscriptions. Block bad ads and stop advertisers from tracking your every move. These ads help support great content creators. Save battery life and data. Surf the web stress-free by keeping your browsing private.