VeridiumID Status

Last Updated on 2024-11-19 by VERIDIUM IP LIMITED

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18 User reports:
App has problems

User reports 18

⚠️ Most reported problems ⚠️

31.6%

Connection

26.3%

Not working

21.1%

Account

10.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of VeridiumID Problems 🔥

- Depends on organization's resources

- Glitchy

- Requires restarting phone, deleting app, and quitting several times

- Gives new errors almost every time authentication is attempted

📋 1 Reported Issues:

Abderrahman 2024-04-22

Coudn't scan QR code and giving error : Failed to add new profile, Communication with integrity check server failed

Showing 1-1 of 1 reported issues:

Have a Problem with VeridiumID? Report Issue

Common VeridiumID Problems & Solutions. Troubleshooting Guide

Table of Contents:

VeridiumID iPhone Issues and Solutions

VeridiumID iOS app crashes, not working, errors
VeridiumID iOS app network issues
VeridiumID on iOS has black/white screen

VeridiumID Android App Issues and Solutions

VeridiumID has errors/crashing/not working
VeridiumID server network connectivity issues
VeridiumID has black screen

⚠️ Troubleshoot | Fix Now in One Click

VeridiumID iPhone Issues and Solutions

How to fix VeridiumID app crashes or not working on Iphone (iOS):

Close and restart the VeridiumID app on iPhone
Update VeridiumID app to the Latest Version for iOS
Uninstall and reinstall VeridiumID iPhone app
Update your iPhone to the latest iOS version

Fix VeridiumID on iPhone unable to connect to server/internet connection issues::

To resolve VeridiumID network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

VeridiumID Android App Issues and Solutions

Fix VeridiumID not working on Android, crashes, errors or is unresponsive:

Force Stop the VeridiumID App
1. On android, goto Settings » VeridiumID » click [Force Stop]

Update VeridiumID to the latest version on PlayStore

Clear VeridiumID App Cache and Data:
1. On android, goto Settings » Apps » VeridiumID » Storage » click [Clear Data] option. This clears both data and cache.
2. restart VeridiumID.

Fix VeridiumID unable to contact server/ VeridiumID internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click VeridiumID » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto VeridiumID » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch VeridiumID

Contact Support

Verified email ✔✔

E-Mail: mobile@veridiumid.com

Website: 🌍 Visit VeridiumID Website

Privacy Policy: https://www.veridiumid.com/privacy-gdpr-policy

Developer: VeridiumID

‼️ Outages Happening Right Now

Mar 12, 2025, 06:48 AM
a user from Frankfurt am Main, Germany reported problems with VeridiumID : Connection
Mar 10, 2025, 06:15 AM
a user from Brühl, Germany reported problems with VeridiumID : Not working
Mar 07, 2025, 08:37 AM
a user from Vienna, Austria reported problems with VeridiumID : Login
Feb 27, 2025, 10:28 AM
a user from Veroli, Italy reported problems with VeridiumID : Screen
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