Contact Desert Diamond Sports Support

by Webbster1333

This app is incredibly basic and runs slow at peak times, the account balance doesn’t update after you place bets, You have to close the app and open it back up to get a correct balance. I deposited for the bonus of 250 match I used that and spent a little money now that I’m trying to withdraw they are asking for all sorts of paper and identification and when I upload them they say not good enough, the same thing happened to my friend, they set up all these road blocks preventing you from getting your money, im sick of having to email Maria and Natasha to have them tell me thank for your cooperation, they used there verification process to withdraw my money and won’t put it back into the same account, bottom line there is 10 + better options for a sportsbook app in Arizona use someone else

by Thedude370

I did enjoy using this app, but I will be deleting it. I signed up, won some but lost more. However, when I actually won big, they denied my payout...they said due to the promotion I used I needed to gamble more. I then gambled more and won a few more times...i was finally able to requests a withdraw and made 3 separate withdrawals within a week. They made me verify a bunch of stuff and after I did, I only received 2 of 3 withdrawals. (I was missing my largest one). Now, I'm having to just through hoops to get the money I won from them. The stuff I have to do and the sensitive documents I have to provide is not worth the 100 bucks I won. I’ll just post this review and move on to another app.

by ElleElleReview

I usually use draft kings but decided to try this one because of the welcome promo of deposit match. Except even when you meet their requirements, your winnings are split in half for “bonus balance” which you cannot cash out. Scam. Bait and switch. How is this not technically stealing?? I’m not playing with Monopoly money here. If I bet 100 and win 300, I expect that 300. Not only 150 of it. Reached out to support to complain. Depending on their response and if they can rectify this, I’ll definitely be taking anything they will give me back and leave. What a joke. It’s not worth the headache, please read the reviews first and stay away. I really wish I read reviews first.