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by GrannyDar

As mentioned in my previous review, at the bottom, I was going to try out using an Alexa routine to control my air conditioner. IT WORKS! The only issue I had is with fan speed on cool. It insists on using Auto. From what I can tell this could allow more timing options as well. It sees it as a thermostat so keep that in mind. ———————————————————————————————————— Since the update my air conditioner schedules no longer work. Yes, WiFi is connected as I can use the App to manipulate my choices. However, the scheduler is not connecting to the unit … no on, no off and obviously no settings. I have unplugged the unit, I even redid the schedules still no interaction. I deleted and reinstalled the app … nada. It was working perfectly before the update. This is a 1 year old top of the line air conditioner. I have gone online to try to get some help from FAQ's but it is a maze of all different appliances to sift through. Having just gotten out of surgery it's just too much for me right now. Now I have to remember to turn on my unit which is not why I invested in this model. ———————————————————————————————————— BTW, not everyone knows your acronyms. What is a PNC? ———————————————————————————————————— Ironically, It looks like Alexa can do what your own app task scheduler can't with a routine. We'll see. If it can, and the app can otherwise communicate with the air conditioner, you've got an app problem.

by RubyTheNinja

I was forced to download this app from Frigidaire 2.0 (which I NEVER had issues with) and this app never works for me. First I couldn’t sign in because it couldn’t find my account with my email address. So I tried to create an account with that same email address only for it to tell me there’s already an account associated with it. Password reset. Email came in. Reset my password. Tried to sign in and kept getting the “Something went wrong. Don’t worry, we’re working on it.” message. Finally let me sign in just for it to say the same thing and not let me add my air conditioner to my account. Deleted and redownloaded the app to see if it’ll work. And then I couldn’t sign in because it can’t find the account. Went to create a new account (with the aforementioned email address) and I just keep getting the “Something went wrong. Don’t worry, we’re working on it.” message again. Please fix this issue. I never had this problem with Frigidaire 2.0, which I now can’t even use anymore. Don’t force customers to download your “newer and better” app when it isn’t even working?

by Kdmcgee

I had the previous version of this app and it worked flawlessly with my Frigidaire air conditioner. Since the upgrade, I cannot get it to work. I go through all the steps over and over and over again and it tells me that I’m connected and then tries to register my appliance ,which by the way is already registered, and says that I can’t do it and it kicks me out and makes me do it all over again. The whole idea of this app, for me, was that when I was coming home from work I could turn on my air conditioner before I arrive so that my apartment in New York City wasn’t sweltering. Well, those days of being able to do that seem to be long gone. At this point, I’m just resolved to the fact that this app isn’t going to work for me any longer. The reason why I bought this particular air conditioning unit was because it was Wi-Fi enabled, so much for that functionality.