Contact Apple Music Classical Support

by Freeman481

Most specific compositions are mislabeled. Terrible filter options in the music library. No shuffle play on tracks in your library. Glitchy to the point where it will play the wrong track when you click on it. Use over time causes your music to be unplayable until you restart the app. Can’t choose specific songs to download. The search is not super user-friendly as it is hard to find certain compositions by certain composers with certain performers. All in all, the app is in its newest state and I’m sure many of these issues will be fixed soon. One positive, however, is the pure amount of music that is offered. I have yet to try any curated playlists or use any of the advanced features but the app looks beautiful and seems high quality. That being said, I give it two stars cause I know it could be and will be better in the future.

Update: it’s been a while since this app was made and it’s an absolute joke. There’s more classical albums on “Apple Music” than in this app and EVERYTHING is mislabeled it’s insane. Please don’t waste your time and just use Apple Music instead to generate your classical music catalog

by EMarieNYC

Apple Music Classical pulls any works of music and the playlists you have from your main Apple Music account. Great! I thought. How convenient! Except one didn’t seem to fit in what I wanted to curate as my classical music collection. So I deleted it. Bad move. When I went back to the main Apple Music app where this list was generated by me, it no longer was there. Because deleting it in the Classical music app deleted it in Apple Music. Even though in the Classical Music app there was only one piece of music that migrated. No matter, my entire list- the one I listen to the most- DOZENS and dozens of songs were gone. Should I remember it? I’m sure some will come back to me and I can slowly rebuilt. But not really.
If you google this problem, deleted playlists, you will find other frustrated people. It’s the stupidest, most unnecessary and probably easily fixable problem that apple just doesn’t care to address. That is the mark of terrible customer service. I really feel like canceling my subscription. I am that upset about this.

by A. Nonny Mouse 2

I like the idea of Apple’s classical music service more than I like the implementation. I prefer to listen to classical music using the streaming features on my amplifier and controlled by Roon rather than using my phone and streaming via Bluetooth, as the sound quality is significantly better and I don’t need to worry about running the battery down on my phone or iPad, as often happens when they are used for streaming music over Bluetooth. If Apple’s classical music library could be accessed through Roon, I would be more interested in using their classical music service. As it is, when I want to listen to classical, it looks like I’ll have to continue to rely on my collection of SACDs and on streaming Qobuz’s excellent classical library through Roon.

With regards to the app itself, as other reviewers have noted, the app would benefit from improvements to the search function, the addition of a shuffle function, and a dedicated iPad version of the app.