Mutti-App Status

Last Updated on 2025-02-17 by Verkehrsverbund Rhein-Ruhr AoeR

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Not working

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Common Mutti-App Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Mutti-App network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Mutti-App App
1. On android, goto Settings » Mutti-App » click [Force Stop]

Clear Mutti-App App Cache and Data:
1. On android, goto Settings » Apps » Mutti-App » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Mutti-App.

On android, goto Settings » Apps or Manage Apps tab.
Click Mutti-App » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Mutti-App » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mutti-App

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Developer: Verkehrsverbund Rhein-Ruhr AöR

Feb 26, 2025, 09:30 AM
a user from Essen, Germany reported problems with Mutti-App : Not working
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