Posture Pal Status

Last Updated on 2023-09-18 by Good Snooze

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Connection

50.0%

Not working

50.0%

problems reported in the last 24 hours

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Common Posture Pal Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Posture Pal app on iOS and Android devices. Solve all Posture Pal app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Posture Pal iPhone Issues and Solutions

Posture Pal iOS app crashes, not working, errors
Posture Pal iOS app network issues
Posture Pal on iOS has black/white screen

Posture Pal Android App Issues and Solutions

Posture Pal has errors/crashing/not working
Posture Pal server network connectivity issues
Posture Pal has black screen

Posture Pal iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Posture Pal app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Posture Pal app crashes or not working on Iphone (iOS):

Close and restart the Posture Pal app on iPhone
Update Posture Pal app to the Latest Version for iOS
Uninstall and reinstall Posture Pal iPhone app
Update your iPhone to the latest iOS version

Fix Posture Pal on iPhone unable to connect to server/internet connection issues::

To resolve Posture Pal network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Posture Pal black/white screen (blank screen) on iPhone:

Follow the Posture Pal iOS app troubleshooting guide Here →

Posture Pal Android App Issues and Solutions

Fix Posture Pal not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Posture Pal app issues:

Force Stop the Posture Pal App
1. On android, goto "Settings" » click Posture Pal app. » click "Force Stop".

Update Posture Pal to the latest version on PlayStore

Clear Posture Pal App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Posture Pal app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Posture Pal.

Fix Posture Pal unable to contact server/ Posture Pal internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Posture Pal » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Posture Pal » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Posture Pal on android.

Solve Posture Pal black/white screens issue on Android:

Follow the Posture Pal android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Good Snooze, developers of Posture Pal.

About this app

Start a Posture Session and Posture Pal will keep track if your neck tilt and will alert you in the background. * Posture Pal supports AirPods (3rd Generation), AirPods Pro, AirPods Max and Beats Fit Pro. Posture Pal helps you improve your neck and shoulder posture by using the motion sensors in your headphones. Improve your neck, shoulder and back posture without having to purchase a separate tracking device. Just use your AirPods*. Other headphones that can send motion data to your iPhone can also work.