CitizenApp Reviews
Published by National Information Technology Agency on 2025-12-11🏷️ About: .
Is CitizenApp Safe to Use?
We Investigate the app owner's website (Citizen.gov.gh), verify their legitimacy, and uncover hidden scams and complaints.
Overall Customer Experience 😎
🤬 Negative experience
52.4%
🫥 Neutral
46.8%
😎 Positive experience
0.7%
Is CitizenApp Safe?
CitizenApp - The Citizens App does not appear safe based on available data.
1.4/100
Is CitizenApp Legit?
CitizenApp - The Citizens App does not appear legitimate based on our analysis.
89.4/100
Read 12 Customer Service Reviews 😠💢
4.7 out of 5
FAILED TO LOAD
by Prince De Laahô
I’m in the USA, and the verification went through, but after the ‘Updating, please wait’ message, nothing happens. My name doesn’t appear. I’ve tried starting over multiple times, but the issue remains the same.
Verification failed
by Drone3333
Tried severally but haven’t been able to verify my phone number although codes have been sent on all occasions
Whack app !!!!!
Error
by Donzy Bitcoin Trades
CitizenApp is junk it always keep stopping I will uninstall CitizenApp immediately guys don’t download CitizenApp for good thank you
Logging in
by _shame
I’m unable to login to CitizenApp after the otp input. The logging animation keeps loading. Any guide through?
Allow for login with international numbers
by Realsam67
Unless you expect only Ghanaians living in Ghana to access CitizenApp then it’s fine to restrict it to Ghana number. Else I think it makes sense to accommodate international numbers
Job listings
by Cephas22
We can’t see the job listings after the update. We can’t apply for any jobs now, please bring it back
Profile
by Ibm H
CitizenApp doesn’t allow users to change profile pictures and other settings.
Good
by Slimshaddy Frodo
Good initiative
Best initiative ever
by Lemuelsam
This is one the best app for Ghana, making our lives easier and faster
Great app
by Coxney1
This a great start ,hope we continue the good work
Appreciation
by Alberto Williams
Very nice app
God Bless Ghana
by Kwasi Mensah
Buwumia is a gift from Allah to Ghana 🤲🏽
Is CitizenApp Safe? 🙏
CitizenApp - The Citizens App does not appear safe based on available data.
JustUseApp Safety Score for CitizenApp is 1.4/100.
This assessment is based on our NLP analysis of 639 user reviews.
Combined with the app store average rating of 4.7/5.
Safety Analysis
85.1% of users say app is safe 👍
85.1%
10.7% of users have some concerns ⚠️
10.7%
4.2% of users say app is risky 🚨
4.2%
Is CitizenApp Legit? 💯
CitizenApp - The Citizens App does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for CitizenApp is 89.4/100 .
This conclusion is based on analysis of 639 user reviews.
🔏 Privacy & Data Safety
CitizenApp collected the following data from you:
-
Data Not Collected:
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Features
CitizenApp is the official app of the Government of Ghana for all citizens and residents of the Republic of Ghana.
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Developer:
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