Contact INKBIRD Support
Published by Shenzhen Inkbird Technology Co. Ltd on 2024-04-12 About: INKBIRD helps you create a smart home, smart life.
We make hard things simple
by convenient and fast operation, clear and intuitive interface, considerate and
practical functions.
How to Contact INKBIRD Customer Service/Support
Listed below are our top recommendations on how to get in contact with INKBIRD. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact INKBIRD. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Shenzhen Inkbird Technology Co. Ltd
100% Contact Match
Developer: Inkbird Tech. C.L.
E-Mail: [email protected]
Website: Visit INKBIRD Website
Reported Issues: 3 Comments
By w0nderd0g
harvests location and wifi password
the first thing this app does when setting up a new device is require you to reveal your location and wifi password. the next thing it did--for me--was completely fail to set up the device. (an ITC-308-WIFI.) complete fail. Update: device requires 2.4ghz wifi; I had to pull an old router out of the garage. once it had that, it WAS able to contact the HQ, transmit my wifi password and location, and then compete the setup.
By wtfidontwanttouseanickname
Horrible support
Been trying to connect my ibbq4 for several months. Even went into my Wi-Fi router and disabled my 5ghz network to make sure it was connecting to the 2.4ghz network. I thought I tried everything. Until, I deleted the app so that I could redownload it. Turns out, they discontinued support for tue app that I had, without informing me, and put out a whole new app, that connected to my device the first time. Thanks for tue horrible support for this expensive product.
By Mr lobo
Flakey at best
I’ve owned the ibs-th3 for one day and back end server went down for hours, and even after it returned, my device that is supposed to update every 10 min stopped updating several hours ago. This is a brand new device, new batteries, and 10 feet from the WiFi access point. The status shows online. If this is how reliable the device is, this is useless. It’s going back
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