Contact INKBIRD Support
Company Name: Shenzhen Inkbird Technology Co. Ltd
About: INKBIRD helps you create a smart home, smart life.
We make hard things simple
by convenient and fast operation, clear and intuitive interface, considerate and
practical functions.
INKBIRD Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Shenzhen Inkbird Technology Co. Ltd
Verified email ✔✔
E-Mail: support@inkibrd.com
Website: 🌍 Visit INKBIRD Website
Privacy Policy: https://inkbird.com/pages/inkbird-privacy-policy
Developer: Inkbird Tech. C.L.
3 Most reported problems 😔💔
NO ALARM WHEN MEAT DONE BBQ-4T
by Qmatic96
Missing the most important thing needed for a thermometer. If you set it to alert you when a specific temp is reached, the thermometer emits an alarm. BUT YOUR PHONE DOES NOT. It only plays 1 quick sound. (Like you got a text message). If you have ever missed a text, you will miss your meat being done too. You cannot change the sound and it does not repeat. I need my phone to play a loud repeated alarm to alert me. With out it this simple app feature the worlds greatest thermometer is useless.
No alarm notifications and can’t migrate from Inkbird Pro
by AlexNotAlec
InkBird Pro didn’t send me a push notification when my freezer door was left open and food thawed. Push notifications had been set to “on” but the app would only show an alarm state when I opened the app. What good is that??
Now I am trying to migrate from Inkbird Pro to Inkbird since Pro is being discontinued and I’m hoping Inkbird will provide better notifications. However, even though I enter my login information, the app doesn’t know my Homes already exist… do I really have to set up my Homes again??
Unless this is resolved quickly I’m going to go with another manufacturer…
Works great, except when it doesn’t
by Matt 11111119999!!!
This works awesome when it decides to cooperate. However, it doesn’t always connect, doesn’t save my device, and regularly tells me that I don’t have authorization to add a device. I’m not sure why this app needs any sort of security (who’s planning to hack into my meat thermometer to monitor my meat for me?), so I’m not sure why it isn’t able to just easily connect to a device that’s close by upon startup or just save the device that you already used a half dozen times, but sure enough everytime I use this app, it gives me the same trouble.
Have a Problem with INKBIRD? Report Issue
Why should I report an Issue with INKBIRD?
- Pulling issues faced by users like you is a good way to draw attention of INKBIRD to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a INKBIRD customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using INKBIRD.
