Contact ZenBusiness Support

by TracyNdiyob

I received an email that my subscription renewal was coming up and I would be charged unless I canceled. I immediately canceled as I no longer needed their services (at least for the meanwhile). Imagine my surprise when a week later I check my credit card transactions and they charged me anyway. I attempted to contact customer support via their phone number but was never able to reach anyone. That is when I decided to try email. All this to say, I have been going back and forth via email regarding the fraudulent charge they made on my card for several months with no resolution. $149 might be small to some but that is a lot of money for me. Imagine if they’re doing this to thousands of people and they just give up because of the hassle this company puts you through? That is a lot of money! They are scamming and by the looks of the reviews, have been doing this for a long time. This ends with me!

by Soniccarlos

I been waiting more then a month for my LLC to form and it’s been a huge headache and waste of money.

“Unfortunately, your file was rejected due to the Registered Agent not accepting the online appointment , we are sorry for the inconvenience caused, it was an error in the system that we already fixed. We have now resubmitted your state filing to the state.”

My registered agent doesn’t pay attention to the online appointment. I thought it would be easy and fast pace, but I was wrong. I would of been better of doing all the work and saving my 400$ spent for a horrible experience.

When you call for customer support be ready to wait 30+ minutes every time. You can’t speak to managers or higher ups.

My agents name is Eduardhino F. Hopefully nobody ever gets this agent or even uses this app. Save your money and time. I still haven’t been able to even receive my EIN. So my company hasn’t been formed it’s been more then A MONTH WAITING and no answer email or call from the ZEN business.

Please stay away from this app.

by Rozmoo

The idea and goal is amazing. I was able to start my business. I do not like the banking because there are simply better options. I have been trying to close my account for MONTHS. You have to wait more than 30 minutes to get a response and of course by then you’re totally doing something different, not sitting there keeping your phone lit for a chat. With such a huge lack of support, it defeats the purpose of having the account with them.