Are you having issues? Select the issue you are having below and provide feedback to Credit Genie.
- Unable to reconnect bank account
- Unfair policies
- No response from customer support
Stuck on Loading when connecting bank through Plaid.
It says my account has 2 different accounts but I don't know how or what would be the other one. I've heard good news about credit genie and how they help people. It also says account disabled, could someone help me find out what is wrong.
The app is saying it cannot verify my debit card. It's the same card I used last month
Won't send code
I was just checking out app in order to borrow money you link bank account, and I did, they did not loan me one penny nothing. But they 5 dollars from my account that I didn't agree to. The day they 4.99 and i have no idea why they this money. I tried log in would not password I tried forgot password it said send me email , email never came, I tried this all day. Nothing. So I fund 4 phone for there company everyone of them was no longer in service.
I am unable to log into my Account... I know I'm entering the correct email address
Credit genie is stuck on saving! Please help
The app is getting stuck in saving mode after the plaid platform connects my bank. Boo.
After it connects my bank it gets stuck in “savings” mode
I got a call stating that I took a loan out in 2019 for like 1,225 my name my social security number my old mailing address with old email beeasybeze420@redacted My name is Brandy Jones my email is brandyjones7840@redacted in 2019 I lived at 5528 coddington ln 1A kzoo mi 49009 how can I speak to a real person
I forgot my password but when I enter my email address it says it can’t find it
Forgot my password
My bank account links then the app gets stuck in "saving" mode
Time to invest in some real IT guys. Cannot connect bank as window freezes at that spot every. Single. Time. No attempt to fix this?
I am having the same issue as the others. Bank is connected but just goes to, and get stuck on the ‘Saving’ screen.
It’s saying I don’t have the latest version but i do it won’t let me do cahs advance
How do I update to the latest version? Do I have to update my phone first?
I get all my info in and connect the bank then it gets stuck on the saving screen
I'm having problems with the app loan I the app will not
Everytime i try to connect bank it stays on the saving.. page and won’t do anything else
Why does the Credit Genie app always crash on me when Im connecting to my bank ?
Bank successfully connected and then when you press next it says Saving…
Every time I successfully connect my bank account, the app gets stuck on the “saving…” screen. I thought maybe if I logged out and back in that it would show that my bank was connected but it doesn’t. I’ve tried to uninstall and reinstall, tried connecting the bank again but nothing is working. My bank is definitely one that the app works with and it says it was connected successfully so I’m not sure what to do to get the app to stop freezing and get it to actually work.
Complete guide to troubleshoot Credit Genie app on iOS and Android devices. Solve all Credit Genie app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Credit Genie, developers of Credit Genie.
Contact e-Mail: [email protected]
E-Mail: [email protected]
Website: 🌍 Visit Credit Genie Website
Privacy Policy: https://www.creditgenie.com/privacy-policy
Developer: Creditly Corp
Credit Genie can refer you to the nation's leading credit counseling and debt relief partners who can help you lower your interest rates and/or reduce the principal amount that you owe. Credit Genie helps improve your financial health with breakthrough financial tools and debt relief services. When you join Credit Genie and link your checking account, you will have access to alerts and spending insights that help you make better financial decisions. To help you reduce your debt, we've partnered with the nation's largest and most trusted debt relief partners to help slash your APR and even reduce your principal balance so you can lower your payments. Credit Genie's team is always working on innovative tools and resources to help you get out of debt. Credit Genie shows you which expense categories and places are draining your bank account. There is no interest, no hidden fees, and no credit check when you take a cash advance. This helps pay off your debt 2x faster than making your minimum monthly payments. These debt relief programs can save you thousands of dollars and enable you to pay off your debt within 3 to 5 years. Your financial information is never disclosed to anyone other than our partners, with your permission of course! Plaid is used in Venmo, CashApp, and many other highly trusted financial applications. You can also access our easy-to-use financial insights right from CreditGenie . Compare that with making the minimum monthly payments which can take over 20 years. It's like having a Genie keeping an eye on your finances while you go about your day. You can get an instant $100 cash advance to quickly bail you out until your next payday. Email us at support@this app. zendesk. com to speak with our customer care team.