Credit Genie app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
36.5%

Login
25.4%

Not working
19.0%

Connection
6.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Credit Genie Problems 😠👌🔥

- Unable to reconnect bank account

- Unfair policies

- No response from customer support

  23 Reported Issues: 😵🆘🛟🚨📢

Angie
2024-11-06

Stuck on Loading when connecting bank through Plaid.

Lori A Blevens
2024-01-14

It says my account has 2 different accounts but I don't know how or what would be the other one. I've heard good news about credit genie and how they help people. It also says account disabled, could someone help me find out what is wrong.

Lynda M Wareham
2023-10-21

The app is saying it cannot verify my debit card. It's the same card I used last month

Debra Trickle
2023-10-07

Won't send code

Stewart Taylor
2023-07-20

I was just checking out app in order to borrow money you link bank account, and I did, they did not loan me one penny nothing. But they 5 dollars from my account that I didn't agree to. The day they 4.99 and i have no idea why they this money. I tried log in would not password I tried forgot password it said send me email , email never came, I tried this all day. Nothing. So I fund 4 phone for there company everyone of them was no longer in service.

Robert Mardis
2023-05-21

I am unable to log into my Account... I know I'm entering the correct email address

Allen Barbee
2023-05-14

Credit genie is stuck on saving! Please help

Sandra
2023-03-31

The app is getting stuck in saving mode after the plaid platform connects my bank. Boo.

Shannon Garrity
2023-02-27

After it connects my bank it gets stuck in “savings” mode

Brandy Jones
2022-11-25

I got a call stating that I took a loan out in 2019 for like 1,225 my name my social security number my old mailing address with old email beeasybeze420@redacted My name is Brandy Jones my email is brandyjones7840@redacted in 2019 I lived at 5528 coddington ln 1A kzoo mi 49009 how can I speak to a real person

Kevin Atkins
2022-11-25

I forgot my password but when I enter my email address it says it can’t find it

Kevin Atkins
2022-11-24

Forgot my password

Kristen Johnson
2022-09-29

My bank account links then the app gets stuck in "saving" mode

Cindy
2022-09-10

Time to invest in some real IT guys. Cannot connect bank as window freezes at that spot every. Single. Time. No attempt to fix this?

Jake
2022-07-14

I am having the same issue as the others. Bank is connected but just goes to, and get stuck on the ‘Saving’ screen.

Marlena Rodriguez
2022-07-13

It’s saying I don’t have the latest version but i do it won’t let me do cahs advance

Mia Parks
2022-07-11

How do I update to the latest version? Do I have to update my phone first?

Laura
2022-07-09

I get all my info in and connect the bank then it gets stuck on the saving screen

Wendy Gregory
2022-06-28

I'm having problems with the app loan I the app will not

Eric Thompson
2022-06-23

Everytime i try to connect bank it stays on the saving.. page and won’t do anything else

Karsten Hance
2022-06-12

Why does the Credit Genie app always crash on me when Im connecting to my bank ?

Sandra Offterdinger
2022-05-12

Bank successfully connected and then when you press next it says Saving…

Cassie
2022-04-17

Every time I successfully connect my bank account, the app gets stuck on the “saving…” screen. I thought maybe if I logged out and back in that it would show that my bank was connected but it doesn’t. I’ve tried to uninstall and reinstall, tried connecting the bank again but nothing is working. My bank is definitely one that the app works with and it says it was connected successfully so I’m not sure what to do to get the app to stop freezing and get it to actually work.

Showing 1-23 of 23

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Developer: Creditly Corp




About this app

Credit Genie can refer you to the nation's leading credit counseling and debt relief partners who can help you lower your interest rates and/or reduce the principal amount that you owe.  Credit Genie helps improve your financial health with breakthrough financial tools and debt relief services.  When you join Credit Genie and link your checking account, you will have access to alerts and spending insights that help you make better financial decisions.  To help you reduce your debt, we've partnered with the nation's largest and most trusted debt relief partners to help slash your APR and even reduce your principal balance so you can lower your payments.  Credit Genie's team is always working on innovative tools and resources to help you get out of debt.  Credit Genie shows you which expense categories and places are draining your bank account.  There is no interest, no hidden fees, and no credit check when you take a cash advance.  This helps pay off your debt 2x faster than making your minimum monthly payments.  These debt relief programs can save you thousands of dollars and enable you to pay off your debt within 3 to 5 years.  Your financial information is never disclosed to anyone other than our partners, with your permission of course!  Plaid is used in Venmo, CashApp, and many other highly trusted financial applications.  You can also access our easy-to-use financial insights right from CreditGenie .  Compare that with making the minimum monthly payments which can take over 20 years.  It's like having a Genie keeping an eye on your finances while you go about your day.  You can get an instant $100 cash advance to quickly bail you out until your next payday.  Email us at support@this app. zendesk. com to speak with our customer care team.