Tops Markets Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tops Markets, LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Tops Markets Website
Privacy Policy: https://www.topsmarkets.com/privacy
Developer: Tops Markets
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3 Most reported problems 😔💔
Poor Recent Version Update
by Astral_J
I use it regularly and I keep it up-to-date. I’m always updating my saved shopping list for the upcoming payday so that I know what groceries I need to move to In-Store cart and I also like to use the app to do comparisons on what deals are going on.
Couple of issues.
1) The app is finicky about what option you choose for shopping. Multiple times have I chosen In-Store and it immediately swaps it back to Pickup or Delivery. Even if the cart is empty it sometimes just refuses to hold the shopping setting you’ve selected.
2) Cart items regularly disappear when using the shopping list function. This issue has been happening since the last update. If you set the app to In-Store and have items in your shopping list that are indeed in store and you choose to add to cart it does add to cart while on the In-Store setting. You can go to the cart and see everything. However as soon as you modify or add an additional item to the cart the whole cart list disappears. I’ve been able to repro this over and over even with a delete and reinstall of the application. What’s even more annoying is that if you switch the shopping type to pickup when this happens then all the items reappear but you lose the aisle locations. If you try to switch back to in-store, the app just keeps switching it back to pickup. Very disappointing version of this app as DEV/QA should have done a much better job testing this.
Not helpful
by Muppiepoo
Great that Tops offers great eCoupons but there is no way to find them through the app. So if I want to know what coupons I have, I need to write them all down. I can’t add items to the shopping list from the ad—so I have to use the search engine and type in each item. From what I have found in the FAQ, you can access the coupons from the mobile website. How does that save any effort? It appears that the developers of this app never actually go grocery shopping.
Coupon / Dumb Receits
by Junies Health
Why do I need to “clip” coupons ? I should only have to press a button and all are added to my bonus card - if I use them great if not oh well -
Receipt - you have elderly shopping at your store - Why do you need such a dumb way to calculate receipt - and such a waste of cancer causing paper. Take a lesson from other stores short receipt with only you pay price!
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